Alex Traficant

• Identified pain points or challenges faced by potential clients and positioned Unified Smiles's solutions as effective problem-solving tools.
• Delivered persuasive presentations and product demonstrations to potential clients, effectively communicating the value of our product.
• Negotiated contract terms and pricing agreements with clients while maximizing profitability for the company.
• Participated in industry conferences, trade shows, and networking events to expand professional network and generate new business leads
• Implemented effective strategies for lead qualification and scoring process resulting in improved efficiency of sales team's efforts.
• Participated in ongoing training programs to enhance product knowledge, sales techniques, and industry trends.

I was initially brought on to do a complete overhaul on their insurance verification and claims systems, later transitioning into the Office Manager role.

• Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
• Managed office within budget guidelines for clerical and auxiliary supply purchases, equipment upgrades and labor costs.
• Led employee relations through effective communication, coaching, training, and development.

Starting as a patient greeter, I advanced my dental career by transitioning into the insurance verification role. I was later moved to our hub location to run the insurance verification process for all four practices.

• Verified insurance and communicated coverage to staff and patients adhearing to strict HIPAA guidlines to protect patient privacy.
• Assisted in both clinical and administrative duties to ensure team success.
• Reviewed and explained complex treatment plans with patients outlining next steps, finances, and available payment plan options.

• I worked as a line associate at first but learned all positions, i.e., Cash, Dish, Prep, etc
• I became an Associate Trainer and trained all new employees including new management candidates.