I have 4 years experience as a Cat adjuster handling wind hail, flood, BUSD, and freeze claims for State Farm. I have 5 years history in the pools and pavers industry building customs pools, and moved onto home renovations and the construction industry. In 2020 i received my Florida Adjusters License 43 general all lines and have been a Cat adjuster to present day.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Property Claims Adjuster
Alacrity Solutions
9725 Windermere Blvd, Fishers, IN 46037
09.2021 - 10.2024
5 separate state Cat Adjuster deployments for State Farm.
Claim handling for Wind and hail, flood, freeze, and tornados.
States worked- Florida, New Orleans, South Dakota, Kentucky, and Colorado.
Experience handling large loss, farm and ranch, commercial and home residential claims.
Exercised proper judgment and decision making to analyze over 40 claims per week.
Managed high caseloads effectively by prioritizing tasks based on complexity and urgency of claims.
Collaborated with contractors to verify repair estimates, ensuring fair settlements for both policyholders and company.
Assisted policyholders with understanding their coverage, providing clear explanations on policy terms and conditions throughout the claims process.
Enhanced customer satisfaction with prompt communication and consistent follow-up on claim status updates.
Continuously improved industry knowledge through ongoing professional development opportunities, staying current on trends and changes within the insurance field.
Prepared reports of findings of investigations.
Achieved timely resolution of property claims by investigating, evaluating, and settling a variety of cases.
Maintained compliance with state regulations and company guidelines through diligent adherence to policies and procedures.
Education
Associate of Applied Science - Business Administration
Hillsborough Community College
Tampa, FL
High School Diploma -
Sickles High School
Tampa, FL
05.2011
Skills
Proficient with Xactimate and XactAnalysis
Claims Processing
Excellent people skills
Insurance policy knowledge
Claims Investigation
Policy Interpretation
Excellent time management skills
Estimating Repair Costs
Tech-Savvy
Logical
Critical Thinking
Decision-Making
Policy investigations
Certification
-Valid Florida Adjusters License 43 general all lines
#w685187
Timeline
Property Claims Adjuster
Alacrity Solutions
09.2021 - 10.2024
Associate of Applied Science - Business Administration