Alex Ullrich
Saint Albans,VT
Summary
Skilled professional brings strong people skills to customer interactions. Honest, hardworking demeanor paired with always-accurate money-counting as well as extensive product handling and advertisement. Expertly meets new challenges with attention to detail and team spirit. Well-honed knowledge of many areas and always willing to learn more every day.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Trainer
McDonald's Restaurant
DeLand, FL
11.2022 - 06.2024
- Effective in all environments, including customer service, handling cash, food safety, kitchen/food production, and maintaining the cleanliness of the store.
- Provide thorough training to all new and existing employees, documenting performance and positively providing constructive criticism.
- Collaborated with other trainers to develop effective methods for teaching new concepts to all incoming employees.
- Coordinated with management to identify training needs and opportunities, providing new, fresh ideas to keep the store fluid.
- Positively assist customers with all their needs, leaving them happy with their visit, and more likely to return.
- Advertise all items on the menu by explaining what said items are and how customers will benefit by getting those items. New items are hyped up more to sell them during the limited time that they are there and to ensure relevancy.
- Trained under management to learn various expertise in all departments, including customer service, extensive cash handling, inventory, and more management skills. This was done so that, when the time came, I would be well-prepared as an upcoming manager.
Phlebotomy Student
Whiteside School District
Sterling, IL
08.2021 - 06.2022
- Followed safety procedures when handling blood samples and taking patient blood.
- Handled blood samples in both the classroom and hospital laboratory environments.
- Assisted peers in their education by helping them study and allowing them to take my blood.
Education
High School Diploma -
Dixon High School
Dixon06-2022
Some College (No Degree) - Biology
Vermont State University
Johnson, VTSome College (No Degree) - Medical Assisting Certification
Community College of Vermont
Williston, VTSkills
- Cash Handling
- Customer Service
- Learning Platforms
- Team Leadership
- Performance Evaluation
- Training Tools and Resources
- Processing payments
- Sales expertise
- Mathematics
- Problem-Solving
- Technological Knowledge
- Meticulousness
Affiliations
- Gardening
- Reading
- Exercising
- Self-Care
Languages
English
Professional
Spanish
Elementary
Accomplishments
- Persevered through hard times and continued my education.
- Student of the Month both in High School and Career Program.
- Maintained 4.0 GPA in school.
- Awarded for being in the top 10% of my class.
Certification
- Training Certification
- BLS Certification
- Phlebotomy Certification (Expired 04/2024)
Timeline
Crew Trainer
McDonald's Restaurant
11.2022 - 06.2024
Phlebotomy Student
Whiteside School District
08.2021 - 06.2022
High School Diploma -
Dixon High School
Some College (No Degree) - Biology
Vermont State University
Some College (No Degree) - Medical Assisting Certification
Community College of Vermont