Alex Veneziano
Orlando,FL
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Publix
11.2022 - 07.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Science - Finance
Ave Maria University
Naples, FL05-2027
Skills
- Customer service
- Critical thinking
- Superior Work Ethic
- Time management
Timeline
Customer Service Representative
Publix
11.2022 - 07.2023
Bachelor of Science - Finance
Ave Maria University
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