Alex Weier
Peoria,Arizona
Summary
Experienced with managing customer inquiries and delivering consistent support. Utilizes effective communication and problem-solving skills to resolve issues efficiently. Track record of maintaining high satisfaction levels through empathetic and responsive service.
Overview
5
5
years of professional experience
Work History
Customer Service Associate
Tide Cleaners
11.2021 - Current
- - Provided high-quality service to customers, managed transactions, and resolved service issues professionally.
- - Handled cash, credit payments, and refunds with daily accuracy in a high-traffic setting.
- - Maintained records of customer orders and ensured clothing items were tracked and delivered correctly.
- - Developed strong communication and multitasking abilities under pressure.
- - Balanced cash drawers multiple times per day with complete accuracy.
Sales Associate / Cashier
Walmart
02.2020 - 09.2021
- - Processed customer purchases efficiently while handling cash, debit, credit, and returns accurately.
- - Balanced the register at shift end, reporting any discrepancies.
- - Assisted customers with inquiries and provided product recommendations.
- - Maintained a clean, organized checkout area and followed security procedures.
Education
High School Diploma -
Sunrise Mountain High School
Peoria, Arizona01.2019
Skills
- - Cash handling & drawer balancing
- - Customer service & conflict resolution
- - Attention to detail & accuracy
- - Basic math & financial transactions
- - Proficiency with point-of-sale (POS) systems
- - Strong communication & teamwork
- - Time management & multitasking
- - Knowledge of banking protocols & confidentiality standards
- Customer support
- Customer service
Accomplishments
- Performed as a professional musician in multiple live bands, confidently engaging audiences of 50 to 500 plus at public events, private parties and corporate functions.
- Built and managed multiple successful social media pages, demonstrating strong self branding and audience engagement.
- Hired to perform piano at weddings, showcasing professionalism and the ability to meet high client expectations under pressure.
Timeline
Customer Service Associate
Tide Cleaners
11.2021 - Current
Sales Associate / Cashier
Walmart
02.2020 - 09.2021
High School Diploma -
Sunrise Mountain High School
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