Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amanda Ramirez

Anaheim,CA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Customer Service Associate

Cleo Centric
03.2024 - Current
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
  • Streamlined communication with clients for improved service experiences and increased loyalty.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.

Receptionist

Massage Envy
01.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Responded to inquiries from callers seeking information.

Shoe Stylist

Steven Madden
09.2023 - 03.2024
  • Organized sales area and work station to showcase products and boost sales.
  • Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.

Cashier

Buccaneer Pizza
04.2021 - 05.2023
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Worked with floor team and managers to meet wide range of customer needs.

Education

Physics -

Fullerton College
Fullerton, CA

Orange County School Of The Arts
Santa Ana, CA
06.2023

Skills

  • Relationship Building
  • Telephone skills
  • Cash Drawer Balancing
  • Upselling
  • Price Verification
  • Store merchandise stocking
  • Customer Assistance
  • Customer Transactions
  • Cooperative Attitude
  • Cash handling and management
  • Policies and Procedures
  • Till Counting
  • Team Leadership
  • Active Listening
  • Customer Service

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Customer Service Associate

Cleo Centric
03.2024 - Current

Receptionist

Massage Envy
01.2024 - Current

Shoe Stylist

Steven Madden
09.2023 - 03.2024

Cashier

Buccaneer Pizza
04.2021 - 05.2023

Physics -

Fullerton College

Orange County School Of The Arts

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Amanda Ramirez