Alex Whinery
Tulsa
Summary
Serviced-focused Manager dedicated to delivering positive guest experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities, and interpersonal communication skills.
Overview
13
13
years of professional experience
Work History
Restaurant Manager
Chili's Grill & Bar
12.2017 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from guest and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Assessed reports to evaluate performance, develop targeted improvements and implement change.
Bartender/Server
Chili's Grill & Bar
05.2014 - 12.2017
- Served high guest volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for an incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Speedy's Mexican Grill
11.2010 - 02.2014
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Applied Science - Buisness
Pima Community College
Tucson, AZ05.2026
High School Diploma -
Glenpool High School
Glenpool, OK05.2014
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
Timeline
Restaurant Manager
Chili's Grill & Bar
12.2017 - Current
Bartender/Server
Chili's Grill & Bar
05.2014 - 12.2017
Server
Speedy's Mexican Grill
11.2010 - 02.2014
Associate of Applied Science - Buisness
Pima Community College
High School Diploma -
Glenpool High School
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