ALEX WINWARD
Salt Lake City
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
6
6
years of professional experience
Work History
Server
Dave & Buster’s
Salt Lake City
06.2024 - Current
- Delivered exceptional guest service in fast-paced, high-volume environment, quickly resolving customer concerns to enhance satisfaction.
- Managed multiple tables and requests efficiently to foster a welcoming atmosphere.
- Coordinated accurate delivery of food and beverages with kitchen and bar staff, upholding company quality and timing standards.
Bartender / Server
O’Shucks Bar & Grill
Salt Lake City
04.2023 - Current
- Maintained high service levels during peak hours through quick thinking, multitasking, and adaptability to enhance customer satisfaction.
- Mixed and served diverse beverages, ensuring compliance with alcohol regulations to promote a safe environment.
- Handled opening/closing duties, including cash reconciliation and register balancing to ensure accurate financial management.
Supervisor
Thai Chili 2 Go
Mesa
12.2022 - 04.2023
- Led team of 10 to achieve operational goals and uphold quality service across shifts.
- Coordinated front- and back-of-house operations to facilitate smooth service flow and enhance customer satisfaction.
- Oversaw POS operations and ensured financial accuracy through effective daily cash management and reporting.
Sales Associate
Kroger
Bountiful
04.2020 - 12.2022
- Delivered top-tier customer service while managing inventory, shelf presentation, and store upkeep.
- Trained new team members to foster a productive, team-oriented environment.
- Maintained store safety and cleanliness through light maintenance and organizational tasks.
Education
Viewmont High School
Bountiful, USASome College (No Degree) - Sociology
Salt Lake Community College
Salt Lake City, UTSkills
- POS management
- Food safety
- Inventory management
- Customer communication
- Collaboration and Support
- Quick Decision Making
- Self-Motivated and Goal Orientation
- Beverage preparation
- Customer management
- Staff training
- Conflict resolution
- Time management
- Service enhancement
- Strong work ethic
Certifications Education
- Utah Food Handler Permit, StateFoodSafety, 12/31/26
- Utah Alcohol Certification, ServSafe, 12/31/26
- High School Diploma, Viewmont High School, 05/01/20
Timeline
Server
Dave & Buster’s
06.2024 - Current
Bartender / Server
O’Shucks Bar & Grill
04.2023 - Current
Supervisor
Thai Chili 2 Go
12.2022 - 04.2023
Sales Associate
Kroger
04.2020 - 12.2022
Viewmont High School
Some College (No Degree) - Sociology
Salt Lake Community College