Alex Wood
Pleasant Grove,UT
Summary
Adaptable assistant general manager with solid knowledge of recruiting and evaluation techniques, customer service principles and financial management concepts. Collaborative team player bringing several years of comprehensive experience completing managerial and administrative tasks to keep company running smoothly. Commended for outstanding staff performance to boost company morale and productivity.
Overview
4
4
years of professional experience
Work History
Assistant General Manager
Slim Chickens
PLEASANT GROVE, UT
10.2022 - 08.2024
- Ensured compliance with company policies, procedures, and regulations.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Monitored inventory levels and placed orders for new stock as needed.
- Ensured that customer service standards were met or exceeded at all times.
Elite Traveling Trainer
Slim Chickens
PLEASANT GROVE, UT
01.2023 - 09.2023
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Explained goals and expectations required of trainees.
- Trained all new employees on tasks and fully prepared them for the restaurant opening.
Restaurant Team Member
Jersey Mike's Subs
Pleasant Grove, UT
09.2020 - 10.2021
- Assisted in taking customer orders and providing recommendations.
- Made sure that all orders were filled in an accurate and timely manner.
Education
High School Diploma -
Pleasant Grove High School
Pleasant Grove, UT05-2022
Skills
- Operations Management
- Employee Relations
- Workflow Coordination
- Team leadership strength
- Training and development skill
- Customer Relationship Management (CRM)
- Sales Forecasting
- Budgeting and cost control
References
References available upon request.
Timeline
Elite Traveling Trainer
Slim Chickens
01.2023 - 09.2023
Assistant General Manager
Slim Chickens
10.2022 - 08.2024
Restaurant Team Member
Jersey Mike's Subs
09.2020 - 10.2021
High School Diploma -
Pleasant Grove High School