ALEX ZACNEY
Phoenixville,PA
Overview
9
9
years of professional experience
Work History
General Manager, At-Home Health
Hone Health
10.2023 - Current
- Oversee entire at-home health department for business, managing dozens of employees and reporting directly to CEO
- Collaborated cross-functionally with marketing, legal, clinical and executive teams to expand operations to multiple new areas of service
- Improved customer retention by over 300% by designing and implementing new membership option exposed to users at checkout
- Established robust reporting cadence, offering detailed analysis, KPI reporting and recommendations during twice-weekly briefings, enhancing data-driven decision-making across organization
- Developed comprehensive financial and operations forecasts spanning various time frames, serving as crucial guides for key stakeholders in making informed decisions
- Conducted in-depth market research that uncovered untapped growth opportunities, leading to successful product launches in multiple new geographic areas.
Founder, CEO
Ivee Health
03.2019 - 10.2023
- Founded in-home preventative medicine provider and increased sales from $0 to $3,000,000 in annual sales in less than two years while maintaining net promoter score of 96
- Developed business plan and go-to-market strategy that led to acquiring over 10,000 unique customers while maintaining 50% + gross service margin, above industry average
- Collaborated with finance team to create and update company financial projections and set top and bottom-line goals
- Maintained and oversaw proper accounting workflows, navigating through 3 tax seasons and over 100 third-party due diligence processes
- Coordinated with legal and clinical teams to ensure compliance with organizational and regulatory mandates to maintain patient safety and privacy while conducting over 1,000 visits per month
- Built and maintained relationships with over 30 investors and stakeholders, providing monthly written communication including over 50 core KPIs on business performance and hosted recurring weekly investor meetings
- Hired and managed cross-functional team (product, engineering, marketing, clinical, support and operations) consisting of 20 Full-Time Employees and 30 Contractors
- Raised over $9,000,000 in venture capital to fund business operations with zero prior venture capital exposure
- Led company to successful multi-million dollar acquisition by Hone Health.
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth
Chairman
Zoning Hearing Board
01.2022 - Current
- Chair Zoning Hearing Board, overseeing appeals, applications, and determinations related to land use, and ensuring fair and equitable administration of zoning regulations
- Actively engaged with community members and applicants during zoning hearings, maintaining an open forum for discussion and addressing concerns, thereby promoting transparency and public participation
- Facilitated collaborative decision-making processes with fellow board members, contributing to well-informed and impartial zoning decisions that align with relevant legal framework and local ordinances.
Committee Intern
US House of Representatives
06.2018 - 08.2018
- Researched and drafted reports related to committee business that were reported on by major news outlets
- Attended various committee hearings and markups and prepared briefings for committee staff
- Met with outside groups and reported findings to the committee
- Routinely drafted press releases and helped manage social media content
- Conducted daily research and prepared internal newsletters on behalf of committee.
Project Manager
Alphalytics
06.2014 - 09.2017
- Conducted research on behalf of product development
- Participated in software development process, routinely leading daily scrums as well as sprint meetings
- Regularly communicated with vendors and outside stakeholders on behalf of company
- Discovered a data discrepancy that led to millions of dollars in lost revenue to be recovered for local health system.
Education
Gettysburg College
St Joseph's Prep
Skills
- Project Management
- Operations Oversight
- Account Management
- Business Development
- Strategic Planning
- Effective Leader
- Deadline-Oriented
- Product Development
Timeline
General Manager, At-Home Health
Hone Health
10.2023 - Current
Chairman
Zoning Hearing Board
01.2022 - Current
Founder, CEO
Ivee Health
03.2019 - 10.2023
Committee Intern
US House of Representatives
06.2018 - 08.2018
Project Manager
Alphalytics
06.2014 - 09.2017
Gettysburg College
St Joseph's Prep
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