Alexa Aguiar
Tallahassee,FL
Summary
A results-oriented candidate with extensive experience in optimizing business processes and guiding strategic initiatives to align with organizational goals. Demonstrated success in overseeing intricate projects and effectively leading teams to achieve project milestones. Proficient in data analysis, problem-solving, process enhancement, and project management. Highly skilled in leveraging various software tools, including Microsoft Office, to enhance efficiency and effectiveness.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Pet Paradise
06.2023 - Current
- Accurately input customer information into the system.
- Attend to the needs of dogs, including taking them to their designated room, setting up their bedding, and providing water.
- Maintain cleanliness and organization at the front desk area.
- Efficiently file paperwork to ensure proper record-keeping.
- Document specific requirements and preferences of dogs during their stay.
- Manage and maintain the lodging calendar for all dogs.
IT Help Desk Technician
Venus Cosmetic Surgery
08.2018 - 05.2020
- Troubleshoot technical issues with printers, networks, operating systems, and applications.
- Assisted in the installation of new operating systems for the company.
- Monitored network performance to ensure optimal efficiency.
- Managed servers running Windows Server 2008, 2012, and 2016 Operating Systems.
- Modified and customized commercial programs for internal needs.
Education
Bachelor of Science - Information Communication And Technology
Florida State University
Tallahassee, FL05.2024
Skills
- Application Installations
- Debugging and Troubleshooting
- Linux Environments
- SQL Expertise
- Proficiency in HTML, CSS, Java, and Python
- Adobe, Office 365, Canva, and Excel
Certification
Certified in Cyber Security Expected: Dec 2023
Timeline
Front Desk Receptionist
Pet Paradise
06.2023 - Current
IT Help Desk Technician
Venus Cosmetic Surgery
08.2018 - 05.2020
Bachelor of Science - Information Communication And Technology
Florida State University