Alexa Almaguer
Hudson,FL
Summary
Versatile Administrative Professional with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and team player with superior planning and decision-making skills.
Overview
5
5
years of professional experience
Work History
Project Coordinator
St. Luke's Cataract & Laser Institute
10.2023 - Current
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Analyzed project performance data to identify areas of improvement.
Care Coordinator
St. Luke's Cataract & Laser Institute
10.2022 - 10.2023
- Scheduled incoming referrals, sent notes to referring providers, and coordinated post op care.
Patient Services
St. Luke's Cataract & Laser Institute
10.2021 - 10.2022
- Handle up to 100+ calls per day for 7 offices, scheduling appointments, handling questions and concerns, and transferring to other departments when necessary
Programs Coordinator
Wheelchairs 4 Kids
10.2020 - 12.2020
- Communicated with parents, doctors, physical therapists, donors, and equipment manufacturers to ensure that each child receives equipment that meets their needs
Customer Service Specialist
Dynasty Building Solutions
04.2020 - 12.2020
- Handled incoming calls and kept detailed records of all interactions with customers, insurance companies, and mortgage companies
- Scheduled field appointments for sales team and project coordinators
- Assisted with recruiting by posting job ads, screening resumes, and scheduling interviews with department managers
Server/Host
Steak N Shake
04.2019 - 04.2020
- Started as host/cashier and worked up to becoming a server, as well as learning drive thru and fountain positions
Education
High School Diploma -
Florida Virtual School
OnlineSkills
- Project Management
- Administrative Support
- Communication (Written and Verbal)
- Type 60 WPM
- Inbound and Outbound Calling
- Scheduling and Calendar Management ● Time Management
- Attention to Detail
- Accurate Data Entry
- Microsoft Office Suite
- Google Suite
- EMR & EHR
- Cash Handling
Writing Experience
- The Mighty- themighty.com
- Unwritten- readunwritten.com
- YourTango- yourtango.com
Timeline
Project Coordinator
St. Luke's Cataract & Laser Institute
10.2023 - Current
Care Coordinator
St. Luke's Cataract & Laser Institute
10.2022 - 10.2023
Patient Services
St. Luke's Cataract & Laser Institute
10.2021 - 10.2022
Programs Coordinator
Wheelchairs 4 Kids
10.2020 - 12.2020
Customer Service Specialist
Dynasty Building Solutions
04.2020 - 12.2020
Server/Host
Steak N Shake
04.2019 - 04.2020
High School Diploma -
Florida Virtual School
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