Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Alexa Bonifield

Springfield,OR

Summary

Dynamic professional with a proven track record at Maverick Hotel, adept in IT troubleshooting and fostering positive guest relations. Excels in fast-paced environments, demonstrating exceptional time management and problem-solving skills. Managed a team to serve over 200 patients daily, showcasing leadership and meticulous attention to detail.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Maverick Hotel
Eugene, OR
05.2024 - Current
  • Managed reservations, verified availability, adjusted bookings as needed, and accurately entered guest information (address, payment details) into computer systems
  • Greeted guests with a friendly and professional demeanor over the phone and in person
  • Cultivated interpersonal relationships with co-workers and guests
  • Worked independently or with my supervisors
  • Resolved issues including difficult guests, payment discrepancies, and room errors by applying strong problem-solving and critical thinking skills
  • Utilized Google Workspace apps, including Sheets, Gmail, and Docs, to communicate with guests, management, and to document shift activities
  • Efficiently operated multi-line phone systems and answered the phone in accordance to hotel policies and procedures

Nutrition Services Assistant & Kitchen Lead

PeaceHealth
Springfield, OR
12.2021 - 01.2024
  • Efficiently managed time to meet the needs of patients, ensuring the timely delivery of food to accommodate health conditions
  • Meticulously verified patients' dietary restrictions and requirements, ensuring accurate food preparation and delivery
  • Followed HIPAA policies as well as hospital rules and regulations
  • Managed a kitchen to serve over 200 patients per meal three times a day with over 30 employees
  • Managed opening and closing duties, while effectively delegating tasks to ensure operational efficiency

Buyer/Sales Associate/Cashier

Buffalo Exchange
Eugene, OR
06.2021 - 12.2021
  • Provided valued assistance to all customers, ensuring respect and inclusivity regardless of race, gender, political affiliation, or religion
  • Independently assess and accurately price customer clothing while effectively resolving conflicts and maintaining positive customer relations
  • Promoted the company brand by maintaining a professional and fashionable appearance
  • Operated POS system and managed cash transactions while providing efficient cashiering services

Education

AAS - Cybersecurity

Lane Community College
Eugene, OR
08.2025

Highschool Graduate -

Insight School of Oregon - Painted Hills
Prineville, OR

Skills

  • Professional and friendly
  • Fast learner
  • Adaptive to feedback
  • Critical thinker
  • Calm under pressure
  • Attentive to detail
  • Effective problem solver
  • Confident while working independently
  • Enjoys collaborating with coworkers
  • Time management
  • 45 WPM typing speed
  • Proficient with Google Workspace apps and servers
  • Understands advanced technical IT terms and operating systems
  • IT troubleshooting
  • Money handling
  • Inputting payment methods into computer systems
  • Fair negotiating
  • Employee task delegation and management

Certification

  • Valid Drivers license
  • Food Handlers Permit
  • CISCO - Cybersecurity Essentials
  • CISCO - CCNAv7: Switching, Routing, and Wireless Essentials

Timeline

Front Desk Receptionist

Maverick Hotel
05.2024 - Current

Nutrition Services Assistant & Kitchen Lead

PeaceHealth
12.2021 - 01.2024

Buyer/Sales Associate/Cashier

Buffalo Exchange
06.2021 - 12.2021

AAS - Cybersecurity

Lane Community College

Highschool Graduate -

Insight School of Oregon - Painted Hills

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Alexa Bonifield