Alexa Cayetano Herrera
Concord,NC
Summary
Dynamic Team Lead with a proven track record at Walmart, excelling in process improvement and employee training. Leveraged strong attention to detail and conflict resolution skills to enhance team productivity and ensure workplace safety. Achieved significant reductions in order fulfillment errors through effective coaching and mentoring initiatives.
Overview
4
4
years of professional experience
Work History
Team Lead
Walmart
Kannapolis
05.2023 - 02.2026
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Trained team members on best practices for inventory management and customer service excellence.
- Implemented process improvements that enhanced team productivity and reduced errors in order fulfillment.
- Coordinated schedules and assigned tasks to optimize resource allocation among team members.
- Monitored performance metrics, providing feedback to staff for continuous improvement initiatives.
- Conducted regular training sessions to develop employees' skills and knowledge related to store operations.
Digital Printer Operator
ETS Express
Concord, NC
05.2022 - 04.2023
- Operated digital printing equipment to produce high-quality prints on various materials.
- Set up and calibrated printers according to job specifications and material requirements.
- Monitored print quality and adjusted settings to maintain consistency and accuracy.
- Conducted routine maintenance on printing equipment to ensure optimal performance.
Education
High School Diploma -
Concord High
Concord, NC06.2024
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Quality control
- Performance improvement
- Workplace safety
- Process improvement
- Production monitoring
- Influencing skills
- Equipment maintenance
- Employee training
- Corporate social responsibility
- Problem-solving
- Teamwork and collaboration
- Quality improvement
- Issue resolution
Languages
Spanish
Native or Bilingual
Timeline
Team Lead
Walmart
05.2023 - 02.2026
Digital Printer Operator
ETS Express
05.2022 - 04.2023
High School Diploma -
Concord High