Alexa Chan
Groveland,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced server with solid background in foodservice. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences. Hardworking employee with customer service, multitasking and time management abilities.
Overview
3
3
years of professional experience
Work History
Server
Tick Tock Diner
Kissimmee, FL
05.2023 - Current
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Stayed informed about daily specials, new menu items, promotions.
Server
Bosphorous Turkish Cuisine
Winter Garden, FL
04.2022 - 06.2023
- Ensured that each guest was served courteously, quickly, and efficiently.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Shift Supervisor
Abbotts Frozen Custard
Winter Garden, FL
03.2021 - 06.2022
- Provided on-the-job training to new staff members.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Supervised and led employees to maintain productivity and customer service levels.
- Conducted weekly inventory of supplies, equipment, and food items.
Education
Bachelor of Science - Biological And Physical Sciences
University of Central Florida
Orlando, FL05-2027
Skills
- Safe Food Handling
- Effective customer upselling
- Exceptional customer service
- Liquor, wine, and food service
- Wine Pairings
- Strong Work Ethic
Timeline
Server
Tick Tock Diner
05.2023 - Current
Server
Bosphorous Turkish Cuisine
04.2022 - 06.2023
Shift Supervisor
Abbotts Frozen Custard
03.2021 - 06.2022
Bachelor of Science - Biological And Physical Sciences
University of Central Florida
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