Halie Likness
Devils Lake
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Old Main Street Cafe. Proven ability to enhance guest engagement and maintain cleanliness standards while efficiently managing high-volume dining environments. Expertise in food preparation and multitasking, ensuring timely service and customer satisfaction.
Overview
18
18
years of professional experience
Work History
Server
Old Main Street Cafe
09.2025 - Current
- Provided excellent customer service.
- Maintained cleanliness and organization of dining room.
- Served food and beverages promptly.
- Worked with POS system to place orders and cash people out.
- Managing multiple tables without compromising service quality.
- Bussed and reset tables.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties.
- Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
Quality Control
Co Jack Snack and Pack
10.2021 - 09.2023
- Improved overall production of popcorn and beans efficiency by identifying and resolving quality control issues.
- Collected and tested product to measure effectiveness of the quality of the product.
- Ensured quality control by thoroughly inspecting products and packaging before shipment.
Cook, Server, Floor Manager
Mr & Mrs Js Restaurant
10.2008 - 09.2021
- Maintained clean and organized work areas at all times..
- Prepared meals efficiently under time constraints for timely service.
- Set up and prepared cooking supplies and workstations.
- Checked for quality, kept track of old and new items and rotated prep.
- Changed and sanitized cutting boards and surfaces between tasks to avoid cross-contamination.
- Provided customer service in a timely manner using a POS system.
- Resolved customer complaints.
- Ability to multi task and taking multiple tables at once.
- Made sure the floor ran smoothly and efficiently.
- Scheduled upward of 40 employees weekly
- Assisted servers with drink orders, delivery of food, any questions they have.
- Training of new servers
Education
High School Diploma -
Devils Lake High School
Devils Lake NDSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Safe food handling
- Menu memorization
- High volume dining
- Food preparation
- Multitasking and organization
- Kitchen organization
- Strong attention to safe food handling procedures
- Frying
- Knife skills
- Sanitation
- Supply restocking
- Surface cleaning
- Food presentation
- Kitchen equipment operation and maintenance
Timeline
Server
Old Main Street Cafe
09.2025 - Current
Quality Control
Co Jack Snack and Pack
10.2021 - 09.2023
Cook, Server, Floor Manager
Mr & Mrs Js Restaurant
10.2008 - 09.2021
High School Diploma -
Devils Lake High School