Alexa Christian

• Manage front-of-house operations using Resy and Toast systems
• Answered customer questions about hours, seating, and menu information.
• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

• Assist stylists with client services including toner application, washes, color mixing, and blow-drying

• Maintain cleanliness and organization standards throughout the salon

• Handle client bookings, appointment check-ins, and phone reception duties

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to team success by completing jobs quickly and accurately.
• Developed strong cooperative relationships with coworkers and managers.