Summary
Overview
Work History
Education
Skills
Timeline
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Alexa Conant

York,ME

Summary

Results-driven retail professional with expertise in customer service, product knowledge, and sales analysis. Proven ability to enhance customer interactions and optimize inventory management.

Overview

4
4
years of professional experience

Work History

Retail Keyholder

Wearhouseportsmouth
Portsmouth, New Hampshire
12.2024 - Current
  • Supported customers with inquiries and assisted in selecting appropriate merchandise.
  • Addressed customer issues by providing accurate information on products and services to ensure satisfaction.
  • Trained new employees on customer service practices and company policies to enhance customer interactions.
  • Verified merchandise quality before display or shelving to uphold control standards.
  • Analyzed sales trends to support informed inventory management decisions.
  • Performed opening and closing duties, ensuring compliance with security standards.

Sales Associate

Em & Elle
Portsmouth, NH
09.2022 - 06.2024
  • Guided customers in product selection, focusing on size and style preferences.
  • Managed incoming calls to provide detailed product and service information, enhancing customer understanding.
  • Enhanced store presentation by upholding visual merchandising standards.
  • Maintained adequate inventory levels through regular shelf restocking.
  • Built strong relationships with peers and management to foster collaboration and achieve team goals.
  • Facilitated training sessions for new employees, improving onboarding experience and customer service skills.

Self-employed online seller

Saige Vintage
York, ME
02.2024 - Current
  • Curated vintage clothing selections for online sales platform.
  • Utilized social media to enhance brand presence and engage customers.
  • Tracked orders from placement to delivery to ensure timely delivery.
  • Updated website content with new products, images, videos and text information.
  • Developed promotional campaigns to increase sales volume.
  • Researched current trends and customer feedback to optimize product offerings.

Education

Associate of Applied Science - Fashion Business Management

Fashion Institute of Technology
New York, NY
12-2022

Skills

  • Customer service and support
  • Staff training and development
  • Product expertise
  • Sales analysis and reporting
  • Inventory management
  • Visual merchandising strategies
  • Store maintenance and operations
  • Social media marketing
  • E-commerce platform management

Timeline

Retail Keyholder

Wearhouseportsmouth
12.2024 - Current

Self-employed online seller

Saige Vintage
02.2024 - Current

Sales Associate

Em & Elle
09.2022 - 06.2024

Associate of Applied Science - Fashion Business Management

Fashion Institute of Technology
Alexa Conant