ALEXA COY
Delray Beach,FL
Summary
A highly motivated recent graduate with experience and education focused on marketing, customer service, and business management in entertainment and hospitality. Enthusiastic about contributing a dedicated and detail-oriented approach to every project. Skilled in balancing multiple responsibilities, problem-solving, and effective communication, developed through hands-on experience in the hospitality, event, and entertainment industry.
Overview
5
5
years of professional experience
Work History
Server
Boca Restaurant
09.2021 - 02.2024
- Utilized time management skills to ensure all customers receive high-quality service in a team-centered environment.
- Delivered high satisfactory ratings by anticipating, predicting, and addressing customers' needs and wants.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provided an experience to customers through professional service catered to the customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Assistant Event Coordinator
St. Vincent De Paul Regional Seminary
05.2019 - 08.2019
- Led and maintained communication efforts with donors and supporters of the organization through email newsletters, phone calls, mail, etc.
- Created detailed timelines for each phase of an event project, ensuring timely completion of all tasks.
- Ensured smooth execution of on-site logistics by supervising a team of 10 volunteers for setup, teardown, and vendor coordination during events.
- Delivered exceptional customer service, addressing attendee concerns promptly and professionally during and pre-events.
Summer Education Coordinator/ Councilor
Florence Fuller Child Development Center
06.2019 - 08.2019
- Created and led educational games and activities for kids emphasizing teamwork and relationship-building, encouraging healthy interactions with their peers
- Proposed and introduced new concepts of dream-building, culture, and creativity to children ages 6-11.
- Provided 3 students mentorship and ongoing support as a community member for personal and educational needs beyond the community center.
Education
Bachelor of Science - Entertainment Management Business
University of Central Florida
Orlando, FL05.2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling and finance tracking
- Team & event management
- Marketing
Projects and Leadership
- THE GALLERY 32789; Marketing Internship, October 2023- February 2024
Produced and led monthly events to increase the gallery's exposure and connection to the community. Managed existing socials and online art purchases via the company website. Created and led negotiations with local influencers to market our monthly public events.
- Up All Knight/ Knock Twice; Co-founder, Head of Marketing and Analytics - Student Music Events Production Group, April 2023- May 2024
Designed digital and physical flyers and promotional pieces, monitored social media platforms, and managed strict budgeting for promotional plans. Built connections with venues for various live music events throughout Orlando. Negotiated online promotions with performing acts, local radio, and UCF pages to gain an audience.
- Pegasus Music Group - UCF's largest music industry organization, Member, November 2021-April 2024
Organized several in-person and online guest speaking events to educate students on the industry and create opportunities for personal feedback and networking opportunities. Developed support groups that encouraged peer collaboration and networking for students with similar interests seeking similar career paths.
Timeline
Server
Boca Restaurant
09.2021 - 02.2024
Summer Education Coordinator/ Councilor
Florence Fuller Child Development Center
06.2019 - 08.2019
Assistant Event Coordinator
St. Vincent De Paul Regional Seminary
05.2019 - 08.2019
Bachelor of Science - Entertainment Management Business
University of Central Florida
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