Alexa Cruz
Shelton,CT
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician | Immunizer
CVS Pharmacy
Fairfield, CT
11.2021 - Current
- Proficiently resolve complex insurance-related inquiries, ensuring swift and accurate claims processing
- Administer a variety of Point-of-Care tests and immunizations (including flu and COVID-19), contributing to improved patient health outcomes
- Maintain meticulous patient records, ensuring regulatory compliance and enhancing operational efficiency.
Certified Pharmacy Technician
St. Vincent's Medical/Behavioral Health Center
Bridgeport/Westport, CT
07.2022 - 09.2023
- Compounded sterile injectable medications with precision, adhering to hospital protocols and safety standards
- Operated and optimized automated medication dispensing systems, improving department-wide efficiency
- Managed emergency crash cart medication trays, ensuring readiness for critical care situations.
Pharmacy Technician
Rite Aid
Milford, CT
10.2020 - 11.2021
- Managed inventory of pharmaceutical supplies, ensuring the timely restocking of critical medications
- Advised customers on prescription information, medication usage, and potential side effects
- Accurately prepared prescriptions, adhering strictly to physician orders and state/federal regulations.
Bartender | Trainer
Outback Steakhouse
Wilton, CT
05.2019 - 10.2020
- Delivered exemplary customer service, resolving issues to ensure an exceptional guest experience
- Led training and orientation programs for new staff members, facilitating smooth onboarding
- Managed bar operations, including inventory control and daily procurement, ensuring seamless service.
Waitress
Carmines Ristorante Italiano
Shelton, CT
07.2013 - 05.2019
- Provided high-quality service in a fast-paced environment, ensuring customer satisfaction and loyalty
- Handled cash transactions with accuracy, maintaining financial integrity and efficiency
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
Education
Bachelor of Science in Psychology -
Southern Connecticut State University
New Haven, CT05.2022
Skills
- Exceptional interpersonal and communication skills
- Bilingual proficiency in English and Spanish
- Strong attention to detail
- Adept at multi-tasking
- Proficient in numerical analysis and logical reasoning
Certification
- Certified Pharmacy Technician, Pharmacy Technician Certification Board (PTCB), 11/01/22
- Pharmacy-Based Immunization Administration, American Pharmacist Association, 08/28/23
- First Aid/CPR/AED Certification (Adult, Child, Baby), American Red Cross, 09/01/23
- ServSafe Food Protection Manager Certification, National Restaurant Association, 06/01/20
Timeline
Certified Pharmacy Technician
St. Vincent's Medical/Behavioral Health Center
07.2022 - 09.2023
Certified Pharmacy Technician | Immunizer
CVS Pharmacy
11.2021 - Current
Pharmacy Technician
Rite Aid
10.2020 - 11.2021
Bartender | Trainer
Outback Steakhouse
05.2019 - 10.2020
Waitress
Carmines Ristorante Italiano
07.2013 - 05.2019
Bachelor of Science in Psychology -
Southern Connecticut State University