Alexa Eleutice
Summary
Accomplished professional with a proven track record at Advent Health Tampa, enhancing patient comfort and reducing anxiety through exceptional communication and customer service. Skilled in critical thinking and problem resolution, demonstrated by effectively training new staff and maintaining high cleanliness standards. Offering unmatched customer service and workplace focus. Committed to promoting positive work environments and achieving results through leadership and empathy.
Overview
4
4
years of professional experience
Work History
Patient Transporter
Advent Health Tampa
3100 East Fletcher Avenue Tampa, FL 33613
12.2023 - Current
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Enhanced patient comfort by providing compassionate care and timely transportation.
- Promoted a positive and inclusive work environment by demonstrating respect, empathy, and professionalism towards colleagues, patients, and visitors.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
Publix Cashier
Publix Grocery Store
12139 W Linebaugh Ave. Tampa, FL 33626-1732
03.2020 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Camp Director
Westchase Community Associations
10405 Countryway Blvd. Tampa, FL 33626
05.2023 - 08.2023
- Oversaw team of counselors and support team members.
- Recruited high-quality personnel by promoting a positive workplace culture, resulting in a skilled and dedicated team of counselors and support staff.
- Hired, disciplined and managed 12 camp staff members.
- Addressed disciplinary issues among campers fairly and consistently, creating an atmosphere of respect and accountability within the camp community.
- Communicated with parents, staff and teachers regarding children or program issues.
- Answered phones quickly, addressing questions, taking messages and forwarding calls.
- Organized field trips to off-site locations and handled scheduling, transportation and payments.
Education
High School Diploma -
Alonso High School
Tampa, FL05.2022
Skills
- Communication
- Customer Service
- Problem Resolution
- Critical Thinking
Timeline
Patient Transporter
Advent Health Tampa
12.2023 - Current
Camp Director
Westchase Community Associations
05.2023 - 08.2023
Publix Cashier
Publix Grocery Store
03.2020 - 11.2023
High School Diploma -
Alonso High School