Alexa Fernandez
Balch Springs,TX
Summary
Dedicated Cosmetology student currently enrolled at COLLETIV Academy set to graduate Next year March 2027. Passionate about hair-styling with hands on training in cutting, color application and client service. Eager to bring strong attention to detail and a customer first approach to a growing salon team.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Server
Chili's Restaurant
Mesquite, Texas
03.2026 - Current
- Delivered exceptional customer service by taking accurate order, ensuring timely food and beverage delivery, and addressing customer needs promptly.
- Delivered prompt, friendly service in fast-paced dining environment, enhancing customer satisfaction.
- Coordinated with kitchen staff and management to ensure order accuracy and swiftly resolve issues, maintaining seamless service flow.
- Memorized over 30 menu items and rotating specials to provide tailored recommendations to customers.
Warehouse Associate – Customer Returns
Amazon Fulfillment Center
Balch Springs, Texas
06.2024 - 02.2026
- Inspected and evaluated 80+ customer returns daily for damages and missing parts, ensuring quality control and customer satisfaction.
- Fulfilled customer orders accurately and efficiently by picking, packing, and processing items to meet daily shipping goals.
- Collaborated with team members on work assignments to enhance workflow and achieve operational goals.
- Maintained clean, safe and organized workspace while strictly following all personal protective equipment guidelines and safety standards.
Crew Member
SUBWAY®Restaurants
Mesquite, Texas
10.2023 - 02.2024
- Collaborated with team during peak hours to sustain service speed and quality.
- Processed customer orders and handled payments, ensuring smooth and efficient transactions.
- Followed food safety guidelines to prevent cross-contamination and ensure quality.
- Prepared food orders and maintained cleanliness of work areas to uphold safety standards.
- Verified cash accuracy at start and end of shift, ensuring consistency in sales records.
Education
High School Diploma -
West Mesquite High School
Mesquite, TX06-2024
State License Cosmetologist - Cosmetology Student (In Progress)
CLLECCTIV Academy
Dallas, TX02-2027
Skills
- Exceptional customer service
- Time management
- Organization
- Strong work ethic
- Communication
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Server
Chili's Restaurant
03.2026 - Current
Warehouse Associate – Customer Returns
Amazon Fulfillment Center
06.2024 - 02.2026
Crew Member
SUBWAY®Restaurants
10.2023 - 02.2024
High School Diploma -
West Mesquite High School
State License Cosmetologist - Cosmetology Student (In Progress)
CLLECCTIV Academy