ALEXA FORBUSH
Mesa,AZ
Summary
Revenue-focused sales professional with 6+ years of experience managing and expanding customer accounts while driving new business opportunities. Expertise in consultative SaaS selling, uncovering operational pain points, and delivering tailored solutions that increase client retention and revenue growth.
Overview
6
6
years of professional experience
Work History
Enterprise Growth Account Executive
TCP Software
San Angelo, Texas
03.2025 - Current
- Manage a portfolio of 250+ enterprise accounts, focusing on account expansion, cross-selling, and long-term customer growth.
- Identify and develop departmental expansion opportunities within existing organizations by prospecting into new business units for time & attendance and workforce scheduling solutions.
- Build relationships with key decision-makers and executive stakeholders to uncover operational challenges and position tailored SaaS solutions.
- Drive revenue growth through consultative selling, upselling additional products and services that align with client workforce management needs.
- Lead discovery conversations and solution demonstrations to understand organizational processes and present customized software solutions.
- Manage and advance complex enterprise sales cycles, coordinating with internal teams such as solution consultants, implementation specialists, and leadership to support deal progression.
- Collaborate cross-functionally to design tailored product demonstrations and solution strategies that build confidence with stakeholders and address specific operational pain points.
- Maintain strong client relationships by acting as a trusted advisor, ensuring customers maximize value from the platform while identifying additional growth opportunities.
- Track pipeline activity and account strategy through CRM tools, ensuring accurate forecasting and consistent deal progression.
Strategic Account Manager
ZipRecruiter
01.2020 - 03.2025
- Managed 200 active accounts, driving $375K in annual revenue and consistently exceeding sales targets.
- Increased clients' average order value by leveraging internal data to present competitive and supply insights, contributing to enhanced client satisfaction.
- Conducted 50+ daily calls and up to six client meetings daily, fostering strong relationships and driving retention.
- Established recognition as product expert, providing strategic guidance and resolving client challenges through effective communication to strengthen client relationships.
- Collaborated with national teams to streamline client onboarding process, ensuring high satisfaction and retention rates.
- Optimized workflows using Salesforce, Google Calendar, G-Suite, ClearSlide, and Gong.io.
- Analyzed data to improve processes, enhance customer experiences, and deliver actionable solutions.
Education
ASSOCIATE'S DEGREE -
College of Southern Idaho
Twin Falls, ID05-2019
Skills
- Account management
- Sales forecasting
- Pipeline management
- Salesforce CRM
- Consultative selling
- Account Growth
- Strategic planning
- Relationship building
Timeline
Enterprise Growth Account Executive
TCP Software
03.2025 - Current
Strategic Account Manager
ZipRecruiter
01.2020 - 03.2025
ASSOCIATE'S DEGREE -
College of Southern Idaho