Alexa Fox
Yonkers,NY
Summary
Enthusiastic student with management experience eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Motivated to learn, grow, and excel as an employee with a positive attitude.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pool Director
Lake Isle Country Club
Eastchester, NY
04.2022 - Current
- Oversaw and headed staff of 75+ lifeguards and managers to fulfill effective lifeguarding and pool safety standards.
- Developed weekly and monthly schedules using ReadySetWork to foster strong communication skills and build productive work environment.
- Adjusted and tested pool chemical balance daily to maintain general water cleanliness among 5 pools.
- Maintained filtration system and other aquatic systems within facility to support proper operations.
Hostess
Gigante Restaurant & Bar
Eastchester, NY
08.2021 - Current
- Took reservations and to-go orders by phone, accurately answered customer questions about hours, wait times, menu, and special events.
- Supported servers, food runners, and bussers using SEVENROOMS to prepare all 5 dining areas for guests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Office Assistant
Lake Isle Country Club
Eastchester, NY
03.2022 - 04.2022
- Completed clerical tasks such as filing, copying, and distributing paperwork.
- Interacted with over 100 patrons per day by phone, email, and in-person to provide information regarding country club membership.
- Registered patrons for pool, tennis, and golf memberships and successfully processed payments.
Operations Manager
Lake Isle Country Club
Eastchester, NY
05.2020 - 09.2021
- Established positive and effective communication among organization leadership to maximize grounds staff productivity.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands regarding upkeep of facilities.
- Promoted positive customer experience through day-to-day supervision and management of pool, tennis, and golf facilities.
Grounds Attendant
Lake Isle Country Club
Eastchester, NY
04.2019 - 08.2020
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Moved umbrellas and lounge chairs at request of patrons.
- Maneuvered trams to assist patrons from their vehicles to entrance of facilities.
- Responded to patron requests efficiently and with knowledgeable assistance.
Education
Bachelor of Science - Marketing
Manhattan College
The Bronx, NY05.2024
High School Diploma -
Maria Regina High School
Hartsdale, NY06.2020
Skills
- Team Leadership
- Effective Communication
- Staff Scheduling
- Customer Satisfaction
- Guest Accommodations
Certification
- First Aid/CPR Certified
Timeline
Pool Director
Lake Isle Country Club
04.2022 - Current
Office Assistant
Lake Isle Country Club
03.2022 - 04.2022
Hostess
Gigante Restaurant & Bar
08.2021 - Current
Operations Manager
Lake Isle Country Club
05.2020 - 09.2021
Grounds Attendant
Lake Isle Country Club
04.2019 - 08.2020
Bachelor of Science - Marketing
Manhattan College
High School Diploma -
Maria Regina High School
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