Ben Hurley
Burlington
Summary
Motivated and reliable team member with extensive experience in lifeguarding, aquatics supervision, and front-of-house customer service. Proven ability to lead teams, maintain safety standards, and create positive experiences for guests in fast-paced environments. Skilled in communication, coordination, and problem-solving, with a strong track record of supporting both operations and customer needs. Currently pursuing a Bachelors degree in Computer Science and eager to bring strong work ethic and adaptability to new opportunities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pool Director
The Tyler Place Family Resort
05.2025 - 08.2025
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Interpreted, explained and enforced pool and open water policies and procedures to preserve health and safety of staff and resort guests.
- Oversaw and managed lifeguard staff by monitoring attendance and performance.
- Planned, coordinated and promoted aquatics programs to optimize water safety.
Lifeguard
The Tyler Place Family Resort
05.2024 - 08.2024
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Attentively monitored swimmers to identify distress.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
Lifeguard
The Tyler Place Family Resort
05.2023 - 08.2023
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Attentively monitored swimmers to identify distress.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
Front of House Team Member
Pokeworks
09.2022 - 05.2023
- Reset tables between guests by restocking low items and wiping down surfaces.
- Established welcoming atmosphere by greeting each guest warmly.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Lifeguard
The Tyler Place Family Resort
05.2022 - 08.2022
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Attentively monitored swimmers to identify distress.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
Front of House Team Member
Pokeworks
11.2021 - 05.2022
- Reset tables between guests by restocking low items and wiping down surfaces.
- Established welcoming atmosphere by greeting each guest warmly.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Team Store Associate
Vermont Lake Monsters
05.2021 - 08.2021
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Education
Bachelor of Science - Computer Science
University of Vermont
Burlington, Vermont, VT05-2027
Skills
- Scheduling coordination
- Facility maintenance
- Professional appearance
- New staff training
- Food and beverage pairings
- High volume dining
- AED operation
- Pool maintenance
- Boat maintenance
- Vessel navigation
Certification
- Lifeguarding (Including Deep Water) with CPR/AED for Professional Rescuers and First Aid
- Vermont State Boaters Certification
Languages
English
Native or Bilingual
German
Limited Working
Interests
- Kayaking
- Waterskiing
- wakeboarding
- Swimming
- Skiing
- Rock Climbing
- Weight Lifting
Timeline
Pool Director
The Tyler Place Family Resort
05.2025 - 08.2025
Lifeguard
The Tyler Place Family Resort
05.2024 - 08.2024
Lifeguard
The Tyler Place Family Resort
05.2023 - 08.2023
Front of House Team Member
Pokeworks
09.2022 - 05.2023
Lifeguard
The Tyler Place Family Resort
05.2022 - 08.2022
Front of House Team Member
Pokeworks
11.2021 - 05.2022
Team Store Associate
Vermont Lake Monsters
05.2021 - 08.2021
Bachelor of Science - Computer Science
University of Vermont