Alexa Godfrey
Reliance Partners
Chattanooga,TN
1
Certification
8
years of professional experience
Results-oriented professional with track record of managing various projects from inception to completion. Known for high standards and strong focus on achieving results through effective team collaboration and adaptability. Expertise in account management and client relations, with reliable and flexible approach to dynamic work environments.
Work History
Senior Director of Sales
2 Years 1 Month- Independently built and developed a $1.8 million portfolio of commercial trucking insurance business through strategic prospecting, cold calling, and new client acquisition.
- Consulted with commercial trucking companies to assess business operations, identify insurance needs, and recommend tailored coverage solutions.
- Collaborated with insurance underwriters to obtain competitive quotes and develop coverage options aligned with client requirements.
- Managed the full sales cycle, from initial prospecting and client consultations through quoting, closing, and ongoing relationship management.
- Partnered with the client service team to address customer needs, resolve policy-related issues, and maintain long-term client relationships.
- Independently managed daily operations, priorities, and scheduling while balancing prospecting, client communications, quoting, and account management.
- Directed pipeline management activities, tracking opportunities through CRM and prioritizing high-value accounts.
INDEPENDENT CONTRACTOR
8 Months- Served 10+ communities, leveraging in-depth knowledge of housing market trends and legalities to guide clients in purchasing homes or land.
- Secured 3 contracts within 2 months by employing strategic pricing and negotiation techniques.
- Cultivated and maintained trusted relationships with clients through effective communication and interpersonal skills.
CUSTOMER SERVICE AGENT
1 Year- Delivered customer service to all guests while training incoming employees.
- Provided customer service to all guests and assisted in training incoming employees.
- Resolved customer conflicts promptly, enhancing overall satisfaction.
ADMINISTRATIVE ASSISTANT
3 Years- Coordinated with company owners and retail vendors to set up marketing events in order to maintain and increase revenue.
- Maintained and updated financial documents for the company, ensuring accuracy and compliance.
- Created and implemented more efficient warehouse work environments by proactively anticipating other employees' needs.
- Scheduled and coordinated in-person appointments and delivery for high-priority local buyers and vendors.
Education
- Business Management
- Minor: Psychology
- Public Administration, psychology of business, research methods, sociology.
Skills
Full-Cycle Sales
New Client Acquisition
Business Development
Cold calling
Sales Pipeline Management
Negotiation & Closing
Client Relationship Management
Account Management
Commercial Insurance
Underwriter Coordination
Time Management & Prioritization
Independent Work & Self-Management
HONORS AND AWARDS
DEAN'S LIST | 2019-2021
Certification
- Tennessee Real Estate License
- Property and Casualty Insurance License
ORGANIZATIONAL AND COMMUNITY INVOLVEMENT
2018, 2019, INHERIT THE EARTH VOLUNTEER, ALZHEIMER'S ASSOCIATION WALK VOLUNTEER
Timeline
Senior Director of Sales
Reliance Partners
10.2023 - 11.2025Read More
CUSTOMER SERVICE AGENT
Flatlands LLC.
01.2022 - 01.2023Read More
INDEPENDENT CONTRACTOR
eXp Realty 2021-2022
12.2021 - 08.2022Read More
ADMINISTRATIVE ASSISTANT
Royal Highnies
01.2018 - 01.2021Read More
The University of Tennessee at Chattanooga
from Business Management
Read More