Alexa Haupt
Wylie
Summary
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator, and problem-solver.
Overview
12
12
years of professional experience
Work History
Patient Care Technician
Baylor Scott & White
Dallas
10.2025 - Current
- Assisted nursing staff with daily patient care activities and vital sign monitoring.
- Maintained cleanliness and organization in patient rooms and common areas.
- Supported patients with mobility, personal hygiene, and daily living tasks.
- Communicated effectively with patients to address concerns and provide comfort.
- Prepared medical equipment and supplies for various procedures and treatments.
- Assisted with patient admissions, discharges and transfers.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Helped create a safe environment by following infection control policies.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
Patient Care Technician
Medical City Plano
Plano
08.2025 - 12.2025
- Assisted nursing staff with daily patient care activities and vital sign monitoring.
- Maintained cleanliness and organization in patient rooms and common areas.
- Supported patients with mobility, personal hygiene, and daily living tasks.
- Communicated effectively with patients to address concerns and provide comfort.
- Prepared medical equipment and supplies for various procedures and treatments.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Assisted with patient admissions, discharges and transfers.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Responded quickly in emergency situations by providing appropriate first aid measures.
Patient Care Technician
Baylor Scott & White
McKinney
07.2022 - 03.2024
- Assisted nursing staff with daily patient care activities and vital sign monitoring.
- Maintained cleanliness and organization in patient rooms and common areas.
- Supported patients with mobility, personal hygiene, and daily living tasks.
- Documented patient information accurately in electronic health records systems.
- Communicated effectively with patients to address concerns and provide comfort.
- Prepared medical equipment and supplies for various procedures and treatments.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
Mobile Expert
T-Mobile
Plano
05.2017 - 07.2022
- Provided expert product knowledge to customers on mobile devices and services.
- Assisted customers in selecting plans tailored to their individual needs and preferences.
- Demonstrated features of devices through hands-on experience and interactive displays.
- Developed key customer relationships to increase sales.
- Resolved customer complaints promptly
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Monitored inventory levels and placed orders as needed.
- Developed and implemented strategies to meet sales quotas.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Store Operations Associate
T-Mobile
Murphy
02.2014 - 03.2016
- Maintained store appearance by organizing merchandise and displays.
- Collaborated with team members to achieve daily operational goals.
- Executed inventory management tasks by replenishing stock as needed.
- Monitored equipment functionality to ensure a safe shopping environment.
- Verified incoming shipments against invoices for accuracy.
- Inspected merchandise for damages or defects prior to stocking shelves.
- Performed daily inventory counts of merchandise.
- Organized store shelves to maintain an orderly appearance.
- Identified discrepancies between physical stock count and computerized record keeping systems.
- Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
Education
Some College (No Degree) - Engineering
University of North Texas
Denton, TXSkills
- Product knowledge
- Sales techniques
- Relationship building
- Conflict resolution
- Sales software proficiency
- Account management
- Networking
Accomplishments
- T-Mobile- Winner’s circle award in 2022, recognized for excellent customer service and sales.
Timeline
Patient Care Technician
Baylor Scott & White
10.2025 - Current
Patient Care Technician
Medical City Plano
08.2025 - 12.2025
Patient Care Technician
Baylor Scott & White
07.2022 - 03.2024
Mobile Expert
T-Mobile
05.2017 - 07.2022
Store Operations Associate
T-Mobile
02.2014 - 03.2016
Some College (No Degree) - Engineering
University of North Texas