Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Suraya Wright

Wayne,MI

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Patient Care Technician

Concerto Dialysis
Dearborn Heights, MI
11.2021 - Current
  • Provided direct patient care and assistance to healthcare team members.
  • Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
  • Administered prescribed medications under the supervision of a Registered Nurse.

Customer Service Representative- Barista

Starbucks
Dearborn, MI
01.2008 - 07.2011
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Education

Associate of Science - Nursing

Hondros School Of Nursing
Bingham Farms

Skills

  • Cash Handling
  • Customer Service
  • Product Knowledge
  • Customer Satisfaction
  • Positive and professional
  • Product Recommendations
  • Upselling
  • Inventory Control
  • Store Opening and Closing

Certification

  • CPR certified

References

References available upon request.

Timeline

Patient Care Technician

Concerto Dialysis
11.2021 - Current

Customer Service Representative- Barista

Starbucks
01.2008 - 07.2011

Associate of Science - Nursing

Hondros School Of Nursing

Similar Profiles

CREATE PROFILE
Suraya Wright