Alexa Hirsch
Cape May Court House,NJ
Summary
Professional hospitality worker with a Bachelors in Finance, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
Work History
Server
Uncle Bills Pancake House
01.2022 - Current
- Spoke with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
Hostess
Windrift Hotel/ Restaurant
06.2018 - 09.2019
- Maintained contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly, and customers' concerns are addressed
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Secretary
Coastline Insurance Agency
10.2018 - 01.2019
- Processed and recorded new insurance policies and claims
- Reviewed and verified data, name, address, and value of property on insurance applications and policies
Education
Bachelor of Science - Business Finance
Rowan University
Glassboro, NJ05.2024
High School Diploma -
Middle Township High School
Cape May Court House, NJ06-2019
Skills
- Effective multitasking
- Interactive communication skills
- Excel Spreadsheet
- Organization skills
Timeline
Server
Uncle Bills Pancake House
01.2022 - Current
Secretary
Coastline Insurance Agency
10.2018 - 01.2019
Hostess
Windrift Hotel/ Restaurant
06.2018 - 09.2019
Bachelor of Science - Business Finance
Rowan University
High School Diploma -
Middle Township High School
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