Angelica Cerda
Princeton,Texas
Summary
I am Enthusiastic student teacher currently pursuing a degree in Early Childhood Education. I am eager to help students develop skills and learn based on individual needs. I enforce school rules and monitor student behavior in non-classroom settings. I work to cultivate positive relationships with students to enhance participation and increase overall success. I am highly skilled in customer service with valuable experience as a waiter, adept to high-volume dining environments. I possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. I have the ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. I demonstrate adaptability and problem-solving capabilities in fast-paced settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Olive Garden
McKinney, Texas
01.2023 - Current
- Trained new employees on restaurant procedures and plating techniques.
- Delivered food orders promptly and courteously.
- Upheld high standards of sanitation in accordance with health department regulations.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Followed health safety guidelines when preparing and serving food products.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Server
Olive Garden
Allen, TX
08.2019 - 12.2022
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Trained new employees on restaurant procedures and plating techniques.
- Provided excellent customer service to ensure satisfaction.
- Effectively multitasked within fast-paced environment.
- Resolved customer complaints in a professional manner.
Education
Associate of Arts - Education
Collin College
Plano, TX05-2023
High School Diploma -
Princeton High School
Princeton, TX04-2019
Some College (No Degree) - Early Childhood Education
University of North Texas
Denton, TXSkills
- Effective Communication
- Effective Multitasking
- Simultaneous Task Execution
- Team Leadership
- Effective Conflict Resolution
- Food Preparation
- Mentoring New Team Members
- Lesson Planning
- Behavioral Management
Accomplishments
- UNT Dean's List
- UNT Presidential List
Certification
- ESL Certified
- EC-6 Certified
- Food Handlers License
- TABC
References
References available upon request.
Timeline
Server
Olive Garden
01.2023 - Current
Server
Olive Garden
08.2019 - 12.2022
Associate of Arts - Education
Collin College
High School Diploma -
Princeton High School
Some College (No Degree) - Early Childhood Education
University of North Texas
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