Alexa Huerta
Muscatine,IA
Summary
Driven and personable professional with a track record of enhancing customer experience and streamlining inventory management at The Coffee Belt. Excelled in POS system operation and leveraged fluency in Spanish to broaden customer engagement. Demonstrated a knack for maintaining visually appealing product displays, ensuring both quality and safety.
Overview
8
8
years of professional experience
Work History
Merchandiser
Atlantic Coca-Cola Bottling Company
12.2019 - Current
- Visit customer locations to stock and rotate shelves with our product to be visually appealing to consumers.
- Inspected merchandise for quality, following and arranging proper display location when needed on floor.
- Answered customer questions regarding merchandise and pricing.
- Maintain an clean and orderly work area while ensuring a safe environment.
- Improved overall shelf appearance by performing routine maintenance tasks such as cleaning shelves, and back stock.
Barista
The Coffee Belt
08.2018 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Cleaned counters, machines, utensils, and seating areas daily.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Bagger, Cashier
Fareway Grocery
03.2016 - 08.2018
- Provided support to customers in shifting purchases from carts to cars to maintain customer satisfaction.
- Face shelves when slow to maintain neat shelves.
- Answered customer inquiries and provided product guidance.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
Education
Associate of Arts - Business Transfer
Eastern Iowa Community College District
Muscatine, Iowa05.2024
High School Diploma -
Muscatine High School
Muscatine, IA05.2020
Skills
- Store maintenance
- Stock Rotation
- Cash Handling
- Opening and closing duties
- POS System Operation
- Beverage Preparation
- Inventory Management
- Excellent memory
- Fluent in Spanish
- Customer experience management
- Friendly and outgoing
- Advertising
Timeline
Merchandiser
Atlantic Coca-Cola Bottling Company
12.2019 - Current
Barista
The Coffee Belt
08.2018 - Current
Bagger, Cashier
Fareway Grocery
03.2016 - 08.2018
Associate of Arts - Business Transfer
Eastern Iowa Community College District
High School Diploma -
Muscatine High School
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