Alexa Hutton
4642 Lighthouse Circle, Orlando,FL
Summary
Thorough team player possessing versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
10.2023 - 05.2024
- Operated commercial espresso machines and coffee brewers to create various beverages with personalized requests
- Trained new employees with expertise of store product, kitchen equipment, POS systems, & service standards
- Promoted seasonal and specialty products, increasing store sales
- Used POS system to accurately enter orders and process payments with cash, credit, debit & gift cards
- Consistently regulated drive-thru and in-store lines with quick, attentive service
- Elevated customer loyalty with personalized interactions and error resolution
- Helped management keep adequate supply on hand by notifying of shortages
Nanny
Care.com Inc
08.2021 - 06.2023
- Cared for children in a positive and nurturing environment to alleviate parental stress and promote children's wellbeing
- Cleaned home after activities and assisted with as-needed duties such as laundry and running errands
- Transported children to and from school, medical appointments, and extra-curricular activities
- Planned fun and educational outings such as museums, playgrounds, arts & crafts, and playdates to meet children's physical and social needs
- Prepared meals and snacks for children based on dietary guidelines
- Helped children complete homework assignments and school projects
- Supported child's hygiene by changing diapers, brushing teeth, and bathing
- Established lasting, professional connections with families and children by maintaining consistent, loyal clients
Retail Store Associate
Hound's Meow
02.2021 - 01.2022
- Processed sales, returns, online orders, and gift card activations
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
- Greeted customers, helped locate merchandise, and suggested personalized options for specific pet needs
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction
- Maintained tidy and organized store to comply with cleanliness standards
Education
Bachelor of Arts - Political Science
Stetson University
DeLand, FL05-2023
Skills
- Customer Satisfaction & Loyalty
- Creative Initiative
- Product Up-Selling
- Microsoft Word, Excel, and PowerPoint
Timeline
Barista
Starbucks
10.2023 - 05.2024
Nanny
Care.com Inc
08.2021 - 06.2023
Retail Store Associate
Hound's Meow
02.2021 - 01.2022
Bachelor of Arts - Political Science
Stetson University