Summary
Overview
Work History
Education
Skills
Languages
Contact
Certification
Timeline
Generic

Alexa LaCarte

Newfield,NJ

Summary

Enthusiastic, compassionate, and adaptable with nearly three years of experience in delivering high-quality customer service and maintaining strict hygiene standards at Chick-fil-A. Proven ability to provide exceptional service, work efficiently under pressure, and handle sensitive situations with empathy. As well as demonstrating strong skills in team collaboration, customer service, and time management. Shown capability to quickly learn and adapt to new procedures, effectively lead, and consistently exceed customer expectations. Seeking to leverage these skills in a healthcare setting to support team goals, ensure patient satisfaction, and contribute to a positive and efficient environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Representative/Trainer

Chic-Fil-A
Vineland, New Jersey
10.2022 - Current
  • Operated cash register, processed transactions, and maintained accuracy.
  • Assisted team members in delivering excellent service during peak hours.
  • Handled customer inquiries and complaints with professionalism and care.
  • Maintained cleanliness and organization of dining area for customer satisfaction.
  • Trained new employees on company policies and customer service standards.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

High School Diploma -

Delsea Regional High School
Franklinville, NJ
06-2024

Nursing

Rowan College of South Jersey
Vineland, NJ

Skills

  • Conflict resolution
  • Problem solving
  • Attention to detail
  • Adaptability and flexibility
  • Multitasking and organization
  • Empathy and patience
  • Time management
  • Team collaboration
  • Leadership
  • Professionalism
  • Task delegation
  • Active listening

Languages

English
Full Professional

Contact

lacartealexa@gmail.com

(856) 839-5710

135 Nottingham Lane

DOB: 07/21/06

Certification

  • Basic Life Support (BLS) - CPR/AED Certified - American Heart Association (AHA), Issued: 6/3/2025

Timeline

Customer Service Representative/Trainer

Chic-Fil-A
10.2022 - Current

High School Diploma -

Delsea Regional High School

Nursing

Rowan College of South Jersey