Alexa Lloyd
Grimes,IA
Overview
7
7
years of professional experience
Work History
Community Engagement Manager
Girl Scouts Of Greater Iowa
09.2022 - Current
- Coordinates and executes events for volunteer and participant recruitment efforts.
- Engage with prospects to develop excitement for the program in participants and volunteers.
- Maintains relationships with volunteers, organizations, and communities.
- Evaluated program effectiveness using data-driven metrics, continuously refining approaches to maximize community impact.
- Enhanced customer satisfaction with prompt issue resolution through effective CRM management.
- Executed and or attended 60 events to increase membership by 375 participants in the last year.
- Evaluate strategies based on region and demographics to ensure effectiveness and increase membership.
- Organizes and executes events with activities for youth and adults to increase membership.
- Manages leads in a timely and effective manner.
- Mentors new employees in and outside the department to assist in onboarding.
- Evaluates the effectiveness of events and bring new ideas to the team based on outcomes.
- Creates and manages budgets, efficiently allocating resources for projects and campaigns.
- Identifies opportunities for interdepartmental collaboration, leveraging shared goals to drive collective impact.
- Increases volunteer participation through effective recruitment strategies and campaigns.
- Establishes and maintains relationships with volunteers.
- Participated in community events to promote programming and engage with the public.
- Provides leadership, guidance, and support to staff members.
Executive Director
Our Sacred Space, Inc. DBA Pilgrim Heights Camp and Retreat Center
04.2021 - 09.2022
- Planned and executed summer camp programs for children in grades K-12.
- Ensured programming was inclusive to participants and customers using the facility.
- Annually evaluated fundraising, advertising, and participation initiatives to grow overall organization health.
- Coordinated with vendors, volunteers, and organizations to ensure execution of events.
- Gauged effectiveness of events and programs through participant evaluation and research.
- Developed expense, fundraising, and facility usage reports.
- Trained and evaluated both summer and full-time staff.
- Reduced manual data entry tasks by creating automated processes within the CRM system.
- Maintained relationships with donors, current and past participants, and volunteers.
- Effectively resolved conflicts between staff, employees, and participants.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
- Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
- Represented organization to local public by giving presentations and participating in community events.
- Increased organizational efficiency by streamlining processes and implementing new systems.
- Created promotional materials and provided insightful information to social media, websites and print media to educate public.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Performed event coordination for conferences, weddings and gatherings.
Youth Librarian Department Assistant
South Sioux City Public Library
01.2021 - 04.2021
- Implemented online youth programs for youth aged 2-18.
- Enhanced youth engagement by developing and implementing interactive programs.
- Maintained library engagement through online engagement.
- Organized and maintained youth desk.
- Developed stronger written skills while creating digital social media programming.
- Collaborated with all departments to create digital programming to increase participation.
- Catalogued and organized books, materials and other documents for proper library management.
- Maintained a high level of customer service by addressing and resolving patron concerns or complaints in a timely manner.
- Located requested books on shelves and in library database and fetched items for patrons.
- Researched, planned, and set up attractive and informative library exhibits.
Technical Assistant- Costume Studio
Strayer Wood Theatre
08.2017 - 05.2020
- Improved design skills and construction of costumes
- Managed performances as costume lead and makeup/hair lead for multiple shows
- Assisted head costume designers in developing and executing ideas
- Guided new students through costume construction steps and execution
- Assisted in Costume organization and documentation.
Education
Bachelor of Arts - Leisure, Youth, and Human Services, Non-Profit Management
University of Northern Iowa
Cedar Falls, IA05.2020
Skills
Focused and dedicated Community Engagement Manager with unique positivity in any situation Persuasive and eloquent with expertise in community relationship building Proven track record of thinking quickly to answer questions in high-pressure situations Excellent written and verbal communication skills
Leadership Experience
Strayer-Wood Theatre’s Emersion Theatre Productions, Cedar Falls, IA,
- Co-creator, Station Leader, Actor, Costume Construction Crew
- Collaborated on a team with students, staff, autism educators, and autistic adults to create an immersion theatre experience for autistic youth and youth of differing physical and developmental abilities.
- Conducted market research within a team to develop an experience tailored to participants.
- Reviewed gathered market research to identify and solve potential issues for participants.
- Worked on a team to create a three-part emersion theatre piece based on the Lunar Landing.
- Worked one-on-one with participants of varying abilities to guide them through the three theatre pieces.
- Developed non-traditional communication skills while working with participants.
- Customized approach and interactions in situations based on the needs of the child to ensure positive experiences.
Timeline
Community Engagement Manager
Girl Scouts Of Greater Iowa
09.2022 - Current
Executive Director
Our Sacred Space, Inc. DBA Pilgrim Heights Camp and Retreat Center
04.2021 - 09.2022
Youth Librarian Department Assistant
South Sioux City Public Library
01.2021 - 04.2021
Technical Assistant- Costume Studio
Strayer Wood Theatre
08.2017 - 05.2020
Bachelor of Arts - Leisure, Youth, and Human Services, Non-Profit Management
University of Northern Iowa
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