Alexa Lowder
Statesboro,GA
Summary
Productive Barista accustomed delivers excellent customer service while making and serving coffee and specialty beverages. Consistently follows recipe and presentation standards and maintain clean, hygienic workspaces. Familiar with sanitation regulations and dedicated to customer satisfaction. Skillful in memorizing recipes, maintaining and operating machines and taking customer orders. Offers hands-on experience making and serving coffee and coffee-based beverages. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Barista
The coffee Shelf
Chapin, SC
11.2023 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Ground beans for espresso shots according to individual customer specifications.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Adhered to health department regulations concerning sanitation standards.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Counted cash drawers at the beginning of each shift to ensure accuracy in funds.
- Opened facility daily and prepared areas for service.
Food Service Worker
Jersey Mike's Subs
Columbia, SC
07.2021 - 01.2023
- Assisted in the preparation of food items according to recipes and instructions.
- Cleaned kitchen areas, equipment and utensils.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Served meals to customers in a friendly and courteous manner.
- Greeted customers upon arrival in the dining area.
- Delivered food orders promptly and accurately to guests tables.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Ensured that all foods were prepared according to health department regulations.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Followed established cash handling procedures when collecting payment from customers.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Properly stored all leftover food items after each shift.
- Assisted with unloading deliveries from suppliers into storage areas.
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
- Maintained professional demeanor during interactions with customers and co-workers.
Receptionist
Southern Gentlemen Barber Shop
Five Points, SC
01.2020 - 11.2020
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Education
Associate of Applied Science - Applied Psychology
Midlands Technical College
Lexington, SC05-2026
High School Diploma -
Chapin High School
Chapin, SC12-2023
Skills
- Coffee Expertise
- Coffee Grinding
- Coffee And Tea Expertise
- Coffee Machinery
- Safe Food Handling
- Safe Food Serving
- Accuracy And Efficiency
- Workflow Optimization
- Covid-19 Safety Protocols
- Food Preparation And Presentation
- Menu Item Familiarity
- Team Oriented
- Team Player
- Quick Learner
- Team Contribution
- Relationship Building
- Cleaning And Sanitation
- Heavy Lifting Capacity
- Cash Handling
References
References available upon request.
Timeline
Barista
The coffee Shelf
11.2023 - Current
Food Service Worker
Jersey Mike's Subs
07.2021 - 01.2023
Receptionist
Southern Gentlemen Barber Shop
01.2020 - 11.2020
Associate of Applied Science - Applied Psychology
Midlands Technical College
High School Diploma -
Chapin High School