Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alexa Meza-Sosa

Waukegan,IL

Summary

Dynamic Barista Trainer at Starbucks with proven leadership in staff coaching and training. Developed effective training materials that enhanced operational efficiency and improved barista performance. Skilled in milk steaming and committed to health and safety compliance, fostering a clean and welcoming environment for customers.

Overview

4
4
years of professional experience

Work History

Barista Trainer

Starbucks
6170 W Grand Ave Gurnee, IL 60031 United States
06.2022 - Current
  • Trained new baristas on beverage preparation techniques and customer service standards.
  • Developed training materials to enhance learning and improve operational efficiency.
  • Assisted in scheduling and coordinating training sessions for staff members.
  • Monitored barista performance, providing constructive feedback to improve skills.

Education

High School Diploma -

Waukegan High School
1011 Washington St Waukegan, IL 60085 United State

Skills

  • Leadership experience
  • Health and safety compliance
  • Cleanliness standards
  • Milk steaming
  • Staff coaching
  • Team player
  • Active listener
  • Clear communication
  • Opening and closing duties
  • Up-selling
  • Team leadership
  • New hire training

Languages

Spanish
Full Professional

Timeline

Barista Trainer

Starbucks
06.2022 - Current

High School Diploma -

Waukegan High School