Summary
Overview
Work History
Education
Skills
Timeline
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Alexa Miller

Spring Hill,FL

Summary

Organized Dental Receptionist providing detailed customer service and scheduling support. Well-versed liaison between patients, dentist and insurance providers, coding appropriately and managing coverage plans.

Overview

4
4
years of professional experience

Work History

Dental Receptionist

Shuayb Dental
06.2020 - Current


  • Explained treatment plans and cost information to patients.
  • Contacted insurance companies to get specific insurance breakdowns for each patient.
  • greeted patients as soon as they came into the practice, provided new patient paperwork, and collected insurance information.
  • Collected payments from patients as well as depositing insurance checks and electronic payments.
  • Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
  • Learned how to use Dentrix computer software.

Education

Associate of Science - Nurse

Pasco-Hernando State College
New Port Richey, FL
06.2026

High School Diploma -

Central High School
Brooksville, FL
06.2021

Skills

  • Regulatory Documentation
  • Payment Processing
  • Records Management
  • Adept at multi-line phones
  • Insurance Authorizations
  • Insurance Billing
  • Office Coordination
  • Customer Service
  • Office Opening and Closing
  • Organization and Time Management
  • Appointment Scheduling
  • Cash Handling
  • Team Collaboration
  • Incoming Call Reception
  • Medical Charting
  • Excellent multitasking capability
  • Computer Proficiency

Timeline

Dental Receptionist

Shuayb Dental
06.2020 - Current

Associate of Science - Nurse

Pasco-Hernando State College

High School Diploma -

Central High School
Alexa Miller