Alexa Munoz
Nesconset
Summary
Dynamic server with a strong work ethic and exceptional customer service skills honed at Cheesecake Factory Inc. Expert in cash handling and guest engagement, consistently delivering memorable dining experiences. Proven ability to multitask and collaborate effectively, ensuring seamless service transitions and cultivating lasting relationships with patrons.
Overview
2
2
years of professional experience
Work History
Server
Cheesecake Factory Inc
07.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
Education
No Degree - Sociology
University At Albany
Albany, NYNo Degree - Nursing
Suffolk County Community College
Selden, NYSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Hospitality service expertise
- Professional appearance
- Keyboarding skills
Accomplishments
- Achieved Employee of the Month through effectively helping with keeping a safe and positive workspace.
- Achieved multiple guest compliments by ensuring an exceptional guest experience with accuracy and efficiency.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Server
Cheesecake Factory Inc
07.2023 - Current
No Degree - Sociology
University At Albany
No Degree - Nursing
Suffolk County Community College
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