Alexa Page
Hoover,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
02.2022 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Shift Leader
Tropical Smoothie Cafe
04.2021 - 01.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Cashier
Steel City Fire Works
01.2020 - 07.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
Education
Associate in Psychology - Psychology
Jefferson State Community College
Birmingham, AL 08.2023
Skills
- Process Control
- Adaptive and Creative
- Exceptional Customer Service
- Team Leadership
- Excellent Memory
- Excellent Math Skills
- Team Player
- Microsoft Office
- Critical Thinking
- Troubleshooting
- Case Management
- Medical Terminology
Timeline
Barista
Starbucks
02.2022 - Current
Shift Leader
Tropical Smoothie Cafe
04.2021 - 01.2022
Cashier
Steel City Fire Works
01.2020 - 07.2020
Associate in Psychology - Psychology
Jefferson State Community College