Alexa Petrus

• Unload and unpack pallets of boxes of wholesale items, overstock items and customer returns received at warehouse from Amazon and other large companies.
• Carefully analyze each item to determine if its condition/quality makes it economically advantageous to upload to eBay for resale.
• Thoroughly research and monitor eBay to ascertain resale value of similar items listed, thus ensuring items are listed at competitive yet profitable prices.
• Photograph and allocate grade (quality) scale to each item before uploading to eBay, conveying quality of listed item to potential buyers in both visual and written formats.
• Upload approximately 45 to 55 items to eBay daily.
• Immediately alert management to any problems encountered, always offering solutions to alleviate problems quickly and efficiently.
• Manage projects independently, with minimal to no guidance from management.

• Received and processed between 20 to 45 to-go orders daily, always ensuring each order was accurate and complete before guest pickup.
• Managed each order to ensure guest-required pickup times were achieved, always ensuring food was fresh and hot at pickup.
• Responded to guest inquiries and requests in timely and friendly manner, providing excellent customer service in fast-paced environment.
• As vital team member, provided guidance and support to fellow team members, which resulted in positive working relationships.
• Clearly and efficiently communicated with management, quickly alerting them to any issues that required immediate attention.
• Developed long-term relationships with customers that resulted in repeat business.

Child Care Provider, Private Employers, August 2017-May 2018

• Provided nurturing and appropriate environment for two children ranging in age from four to eight.
• Assisted children in development of social, communication, conflict-resolution, and problem-solving skills.
• Developed and guided age-appropriate activities to encourage creativity and engage and develop their imaginations.
• Enforced rules and managed behavior through developmentally-appropriate discipline.
• Applied positive behavior management techniques to enhance social interactions and emotional development, implementing behavior redirection where appropriate.