Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keegan Mantle

Rexburg,ID

Summary

Versatile team member offering over 6 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

Careful E-Commerce Personal Shopper with 6 years rapidly and effectively delivering quality merchandise to discerning customers. Meticulously adheres to client requests. Tirelessly addresses discrepancies and stock issues. Dedicated to serving as customers' direct proxy in purchasing ideal items without physically visiting retail locations.

Experienced Associate offering 10 years of experience dedicated to boosting customer service excellence with detail-oriented approach and dedicated follow-through. Assess current systems with critical eye to develop efficiency-boosting enhancements.

Overview

8
8
years of professional experience

Work History

E-Commerce Associate

Walmart
Rexburg, ID
06.2017 - Current
  • Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
  • Determined and applied appropriate product substitutions for out-of-stock items after consulting with e-commerce customers.
  • Answered customer inquiries and requests by researching in-store and online offerings to provide accurate answers.
  • Aided new customers during e-commerce service registration processes to enable return patronage.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Crew Member

McDonalds
St. Peters, MO
07.2012 - 02.2015
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.

Education

Exercise Physiology -

Brigham Young University - Idaho
Rexburg, ID
04.2024

Skills

  • Loss Prevention Goals Monitoring
  • Prioritizing Orders
  • Providing Feedback
  • Verifying Order Accuracy
  • Verbal and Written Communication
  • Upbeat and Outgoing Attitude
  • Customer Service
  • Attention to Detail
  • Performance Goals

Timeline

E-Commerce Associate

Walmart
06.2017 - Current

Crew Member

McDonalds
07.2012 - 02.2015

Exercise Physiology -

Brigham Young University - Idaho
Keegan Mantle