Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Wendy Olmos

Fort Worth,TX

Summary

Knowledgeable and dedicated customer service professional with extensive experience in retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

2
2
years of professional experience

Work History

E-Commerce Personal Shopper

Walmart
Fort Worth, TX
10.2020 - Current
  • Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
  • Packaged fragile and perishable merchandise for transport to support safe, intact delivery of requested products.
  • Answered customer inquiries and requests by researching in-store and online offerings to provide accurate answers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Consistently met deadlines and quality goals for accuracy and timeliness.

Education

Associate - Medical Assisting

Remington College
Fort Worth, TX
09.2021

High School Diploma -

Uplift Mighty
Fort Worth, TX
05.2020

Skills

  • Organization and Planning
  • Verbal and Written Communication
  • Attention to Detail
  • Customer Service
  • Loss Prevention Goals Monitoring
  • Safety Rules
  • Safety Measures
  • Understanding Customer Needs
  • Team Collaboration
  • Time Management
  • Active Listening
  • Taking Vital Signs

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

E-Commerce Personal Shopper

Walmart
10.2020 - Current

Associate - Medical Assisting

Remington College

High School Diploma -

Uplift Mighty

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Wendy Olmos