Alexa Plaza
Los Angeles,USA
Summary
Motivated and adaptable professional with experience in customer service, leadership, sales, and healthcare environments. Strong communication, multitasking, and teamwork skills developed through fast-paced roles in both retail and medical settings, including current experience in phlebotomy and laboratory operations. Bilingual in English and Spanish with a strong work ethic, quick learning ability, and a passion for continuously growing professionally while providing excellent service and patient care.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Phlebotomist
Adventist Health White Memorial
Boyle Heights
05.2025 - Current
- Performed venipuncture and collected blood specimens from inpatient and outpatient patients while ensuring patient comfort and safety.
- Assisted in training and guiding new students in the outpatient laboratory setting by demonstrating proper procedures and workflow.
- Served as a team leader by supporting daily laboratory operations, coordinating workflow, and assisting coworkers in a fast-paced hospital environment.
- Processed, labeled, and prepared laboratory specimens accurately while maintaining compliance with hospital safety and infection control protocols.
Department Specialist
Calvin Klein
Commerce, USA
06.2023 - 05.2025
- Executed corporate marketing updates, restocked inventory, and prepared apparel sections before store opening.
- Delivered exceptional customer service by maintaining a clean and visually appealing shopping environment.
- Cultivated strong relationships with warehouse and store teams to manage inventory flow and ensure product availability.
- Supported sales floor operations by assisting at registers and collaborating across departments to exceed customer expectations.
Salon Assistant
Lupitas Beauty Salon
Bell, USA
08.2019 - 05.2025
- Maintained clean, organized salon environment through regular sweeping and sanitizing stations.
- Scheduled and confirmed client appointments to ensure efficient service flow.
- Greeted clients upon arrival, delivering friendly customer service and assistance with needs.
- Organized hair and beauty products, ensuring cleanliness and availability of tools and supplies.
Front Counter Worker
Blue Sky Cleaners
Redondo Beach, USA
08.2022 - 12.2022
- Processed customer orders promptly, categorizing garments by fabric type and cleaning style for efficiency.
- Managed customer transactions, ensuring accurate charges for services provided during checkout.
- Organized and separated garments based on cleaning requirements to facilitate accurate order processing.
- Supported dry cleaning operations by assisting with garment cleaning tasks when not serving clients.
- Established strong customer relationships through exceptional service and a welcoming environment, promoting loyalty.
Education
Certified Phlebotomy Technician -
Regan Career Institute
El Monte, CA04.2025
High School Diploma - undefined
Bell Senior High School
Bell, CA06.2023
Skills
- Customer and Patient service
- Adaptability and Reliability
- Communication Skills
- Team Collaboration
- Problem Solving Abilities
- Sample and specimen collection
Certification
- CPT 1
- BLS
LANGUAGES
English, Full Professional
Spanish, Full Professional
Arabic, Limited
Timeline
Phlebotomist
Adventist Health White Memorial
05.2025 - Current
Department Specialist
Calvin Klein
06.2023 - 05.2025
Front Counter Worker
Blue Sky Cleaners
08.2022 - 12.2022
Salon Assistant
Lupitas Beauty Salon
08.2019 - 05.2025
High School Diploma - undefined
Bell Senior High School
Certified Phlebotomy Technician -
Regan Career Institute