Alexa Rodriguez
Harvey - Louisiana,United States
Summary
Ambitious healthcare student with diverse experience in patient care and support roles. Proficient in insurance verification, patient education, and medical assistant tasks. Recent graduate of a clinical medical assistant program seeking to apply knowledge and gain hands-on patient care experience.
Overview
2
2
Languages
1
1
Certification
2
2
years of professional experience
Work History
Patient Care Representative
The Urgent Care
08.2025 - Current
- Verify patients' insurance eligibility and benefits by speaking with insurance representatives and collecting on patients' benefits, such as a copay, deductible, or coinsurance.
- Triage patients by taking vitals and obtaining comprehensive medical histories, including allergies, medications, surgeries, and social and family medical history.
- Collaborated with coworkers to enhance patient experience by providing empathetic support, addressing concerns, and fostering a welcoming environment.
- Assisted as a Patient Care Technician by performing minor procedures, including ECG/EKG, capillary punctures, injections, rapid tests, and specimen collection (urine and blood).
Radiology Technologist Assistant
LCMC West Jefferson Hospital
08.2025 - 01.2026
- Ready patients for diagnostic exams and procedures, assisting patients on and off the examination tables.
- Identified orders in Epic and coordinated with technologists and radiologists to ensure proper examination protocols.
- Transported patients throughout radiology, facilitating efficient access to diagnostic services in emergency and inpatient settings.
- Maintained exam rooms and portable X-ray machines, ensuring a safe environment for patients and staff.
Medical Receptionist
Gretna Medical Center
08.2024 - 08.2025
- Managed appointment scheduling and patient check-ins, greeting patients, verifying identity, and assisting with patient forms to ensure smooth clinic operations.
- Verified eligibility and benefits of patient insurance, collecting copay, deductible, or coinsurance to facilitate timely billing processes.
- Assisted with medical tasks to support staff, obtaining vitals and medical history, and aiding in minor procedures such as CLIA-waived tests, injections, rapid tests, and minor surgeries like I&Ds.
Education
High School Diploma -
Ursuline Academy
New Orleans05-2024
Delgado Community College
General De Gaulle08-2026
Skills
- Insurance verification
- Patient chart management
- Injections and tests
- Patient-centered care
- Patient education
- Multitasking
Certification
- Certified Clinical Medical Assistant (CCMA) - National Healthcare Association.
- Basic Life Support Health Care Provider (CPR, BLS) - American Heart Association.
Languages
English
Advanced (C1)
C1
Spanish
Upper Intermediate (B2)
B2
Timeline
Patient Care Representative
The Urgent Care
08.2025 - Current
Radiology Technologist Assistant
LCMC West Jefferson Hospital
08.2025 - 01.2026
Medical Receptionist
Gretna Medical Center
08.2024 - 08.2025
High School Diploma -
Ursuline Academy
Delgado Community College