Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Alexa Rodriguez Cazares

Alexa Rodriguez Cazares

Mason

Summary

Dedicated worker focused on customer satisfaction and providing high-quality service. Experience in management and determined to exceed expectations and take on higher responsibilities.

Overview

6
6
years of professional experience

Work History

Relationship Banker

Bank of America
Tri County
09.2024 - Current
  • Managed cash operations, ensuring accuracy and compliance with financial regulations.
  • Directed financial center traffic, optimized appointment scheduling, and executed outbound calls to enhance client service.
  • Cultivated strong client relationships to identify and fulfill their financial needs.

Sales Manager

Tory Burch
Monroe
01.2023 - 08.2024
  • Updated store visual necessities monthly to align with brand standards.
  • Achieved daily and monthly sales goals consistently.
  • Developed and maintained staff selling and service skills to enhance customer experience.
  • Partnered with General Manager and upper-level management to create a highly productive environment.

Sales Associate

Michael Kors
Monroe
10.2022 - 12.2023
  • Welcomed customers upon entry and provided personalized assistance to enhance their shopping experience.
  • Achieved productivity goals by effectively multitasking and prioritizing responsibilities in a fast-paced retail environment.
  • Collaborated with the marketing team to manage social media platforms, driving customer engagement and store traffic.

Sales Associate

H&M Retail
Liberty Center
09.2021 - 08.2022
  • Processed, stocked, and replenished garments on the sales floor and in the stockroom.
  • Greeted and engaged with customers in service areas and on the sales floor to ensure an exceptional customer experience.
  • Implemented H&M's visual identity by following the commercial handbook.

Crew Member

McDonald's
Mason
03.2019 - 06.2019
  • Delivered food promptly and accurately while maintaining friendly customer service.
  • Greeted guests promptly and assisted with their needs efficiently.
  • Ensured dining room was consistently neat and clean.

Education

Associate of Arts - Business Administration

University of Cincinnati
Cincinnati, OH
08-2025

High School Diploma -

William Mason High School
Mason, OH
05-2021

Skills

  • Financial analysis
  • Customer relationship management
  • Team building
  • Time management
  • Project management
  • Marketing strategies
  • Cash handling

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Relationship Banker

Bank of America
09.2024 - Current

Sales Manager

Tory Burch
01.2023 - 08.2024

Sales Associate

Michael Kors
10.2022 - 12.2023

Sales Associate

H&M Retail
09.2021 - 08.2022

Crew Member

McDonald's
03.2019 - 06.2019

Associate of Arts - Business Administration

University of Cincinnati

High School Diploma -

William Mason High School

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