Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Volunteer Experience
Timeline
Generic

ALEXA ROLAX

Lake Charles

Summary

Motivated and results-driven server with a strong work ethic and exceptional customer service skills honed at Landry's Seafood. Proven ability to prioritize tasks and collaborate effectively with team members, ensuring accurate order delivery and guest satisfaction. Adept at cash handling and menu memorization, consistently enhancing the dining experience.

Overview

13
13
years of professional experience

Work History

Server

Shucks!
Lake Charles
07.2025 - Current
  • Delivered outstanding customer service in high-pressure dining environment.
  • Coordinated food and beverage orders ensuring accuracy and thorough attention to detail.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Engaged with kitchen staff to guarantee efficient meal preparation and delivery.
  • Guided guests in menu selections and dietary preferences with expertise.

Server

Landry's Seafood - Golden Nugget
Lake Charles
03.2018 - 11.2018
  • Provided excellent care with guests including greeting and assisting others throughout the casino on the way to the restaurant.
  • Prepared and served food and beverages to customers.
  • Encouraged guests to buy additional items such as appetizers, drinks, and desserts.
  • Assisting with LSC and room credits for payments.
  • Prioritized multiple tasks in dynamic environment and stayed calm and composed.
  • Effectively managed large parties by providing efficient, attentive service while ensuring accuracy with orders.
  • Utilized teamwork skills to collaborate effectively with kitchen staff during busy periods.
  • Prepared tables, roll silverware, vacuum, and completed side work at the end of every night shift to make sure everything looked perfect for the morning crew.

Delivery Driver

Waitr
Lake Charles
04.2016 - 03.2018
  • Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity.
  • Checked delivery addresses and verified correct package delivery.
  • Managed multiple tasks simultaneously while delivering goods within specified time frames.

Server

O'Charleys
Lake Charles
05.2015 - 07.2017
  • Greeted and accommodated guests, building positive experience from first interaction.
  • Demonstrated ability to interact with customers in a friendly and professional manner.
  • Provided excellent customer service by anticipating needs and responding promptly to requests.
  • Side work including refilling ice, pre-bussing, and assisting with other team members.
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.

Sales Associate

Sears Holdings
Lake Charles
05.2012 - 06.2015
  • Greeted customers warmly and offered assistance.
  • Helped customers find and select products. Knowledge of all clothes and retail areas.
  • Kept work area clean, organized and free of clutter at all times.
  • Assist with signing customers up for Sears credit and Master cards as well as paying on their accounts.
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers.

Education

High School Diploma -

Washington Marion High School
Lake Charles, LA
05.2012

Associate in Arts (A.A.) - Nursing

University of Louisiana at Layette
Lafayette, Louisiana

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Task prioritization
  • Team collaboration
  • Menu memorization

Extracurricular Activities

Dancing Doll - Marching Band

Volunteer Experience

Plasma Donor, Present, Grifols Plasma Center, Lake Charles, LA

Timeline

Server

Shucks!
07.2025 - Current

Server

Landry's Seafood - Golden Nugget
03.2018 - 11.2018

Delivery Driver

Waitr
04.2016 - 03.2018

Server

O'Charleys
05.2015 - 07.2017

Sales Associate

Sears Holdings
05.2012 - 06.2015

High School Diploma -

Washington Marion High School

Associate in Arts (A.A.) - Nursing

University of Louisiana at Layette