Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alexa Rubio

Plainfield

Summary

Hardworking and reliable employee with experience in retail and food service. Looking to grow in a customer-focused role while bringing strong communication, teamwork, and adaptability to a fast-paced workplace. Developed leadership and customer service skills in a fast-paced retail environment. Demonstrates ability to manage teams, handle transactions, and resolve customer issues effectively. Seeking to transition into a new field where these skills can drive success and foster positive outcomes.

Overview

3
3
years of professional experience

Work History

Cashier Team Lead

ShopRite
04.2024 - Current
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.

Server

Chipotle
02.2023 - 07.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.

Education

Business Management

Union County College
Cranford, NJ
05-2026

Skills

  • Customer service & Communication
  • Cashiering & Self-Checkout Operation
  • Handling Payments & Transactions
  • Team Collaboration & Reliability
  • Flexible schedule
  • Reliable and responsible
  • Cleaning and sanitizing
  • Thrives in Fast-Paced Environments
  • Bilingual: Fluent in English and Spanish

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cashier Team Lead

ShopRite
04.2024 - Current

Server

Chipotle
02.2023 - 07.2023

Business Management

Union County College

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