ALEXA RUIZ
Server/Bartender
Killeen,TX
Summary
Experienced Server with solid employment history. Proven ability to effectively interact with guests, accurately take orders, and remain calm during high-volume shifts. Efficient with side work, supply restocking, and clearing and resetting tables. Offering cocktail, beer, and wine knowledge, a superior work ethic, and more than 5 years of related experience.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Server
Texas Roadhouse
01.2023 - 05.2024
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
The Local Grill & Scoop
5 2018 - 12.2022
- Served guests efficiently, handling busy times with ease, professionalism, and smiles
- Used deep menu knowledge to guide guests to their ideal dining experience
- Memorized standard menu along with 20+ specials per night, including entrées, sauces, desserts, and specialty drinks, sandwiches, and apps.
Server
Bill's Tavern & Brewhouse
05.2018 - 10.2022
- Informed dining guests about steak specials and happy hour bar offers
- Recommended perfect beer and meal pairings according to customer tastes and burger of the day
- Paid close attention to dietary and allergic restrictions and remained clean and hygienic throughout all shifts
- Worked well independently as well as collaboratively.
Server/Bartender
Cannon Beach Smokehouse
05.2018 - 10.2022
- Protect establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies
- Stay updated on current menu choices, specialties, and menu deviations, know if the kitchen staff is running out of items, etc
- Respond to additional patron requirements by inquiring about needs; observing the dining process
- Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
- Served bar and restaurant patrons who ordered drinks, including beer, wine, liquors, and mixed beverages
- Kept the bar area safe, clean, and well-stocked throughout each working shift
- Acted as security bouncer and kept watch for overly intoxicated customers and violent or untoward behavior.
Server
Calaveras Mexican Restaurant
05.2016 - 09.2016
- Set tables
- Present Menu and help customers select food and genuinely suggest meal options
- Deliver food to tables, accurately obtain guest food and beverage orders
- Deliver a great customer service experience.
Education
High School Diploma -
Tirso de Molina Santo Domingo
09.2010 - 05.2014
Skills
Ability to Work Under Pressure
Communication
Fast Learner
Ability to Multitask
Communication Skills
Customer Service
Details
Killeen, TX, 503-440-8612, ralexa24@gmail.com
References
- Julio Mendoza, Calaveras Restaurant, 203-909-2299
- Jacob Bond, Cannon Beach Smokehouse, 541-517-0759
- Stephen Matthews, Bill's Tavern & Brewhouse, 503-440-7230
Timeline
Server
Texas Roadhouse
01.2023 - 05.2024
Server
Bill's Tavern & Brewhouse
05.2018 - 10.2022
Server/Bartender
Cannon Beach Smokehouse
05.2018 - 10.2022
Server
Calaveras Mexican Restaurant
05.2016 - 09.2016
High School Diploma -
Tirso de Molina Santo Domingo
09.2010 - 05.2014
Server
The Local Grill & Scoop
5 2018 - 12.2022