Alexa Schoborg
Yucca Valley,CA
Summary
Retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Store Manager - Manager of Perishables
Hy-Vee Inc.
11.2023 - Current
- Managed team of department heads: Meat Manager, Seafood Manager, Kitchen Manager, Bakery Manager, Produce Manager, Deli Manager, Floral Manager, Asian Manager, Mia Italian Manager, Catering Manager, Coffee Manager, Food Service Manager, and Eccomerce Manager.
- Helped reach store goal for net profit quarterly.
- Managed events, oversaw inventory for each area, Built extravagant displays, oversaw blend sheets, participated in Principles of Retail Operations training program. (Program to become a store director of Hy-Vee, program goal was to master EVERY department within the store; including managing a licensed Starbucks.
- Coordinated cross-departmental initiatives, enhancing collaboration and communication among teams.
- Spearheaded cost-reduction projects resulting in improved profitability across multiple departments.
- Controlled costs to keep business operating within budget and increase profits.
Gas Station Store Manager
Hy-Vee Inc.
01.2023 - 11.2023
- Managed the gas station store.
- Calculated inventory monthly.
- Managed 20 employees.
- Supervised daily operations, ensuring compliance with company policies and safety standards.
- Trained and mentored team members, fostering a positive work environment and enhancing employee performance.
Grocery Manager
Hy-Vee Inc.
02.2022 - 01.2023
- Managed a team of high performing middle management.
- Priced grocery items, kept inventory at goal.
- Wrote schedule for service manager team and front end team.
- Oversaw customer service initiatives, resulting in improved shopper satisfaction scores.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
Service Manager
Hy-Vee Inc.
03.2021 - 02.2022
- Ran front end and back of store.
- Managed the store at night for upper management.
- Ordered bread, wrote schedule for fellow service managers, do display actuals, priced the grocery items.
Dairy/Frozen Department Manager
Hy-Vee Inc.
10.2019 - 03.2021
- Ordered and stocked for both frozen and dairy departments.
- Cycle counted department semi-annually.
- Built displays, led a stock team of employees.
- Led initiatives to enhance customer satisfaction through improved merchandising strategies in frozen department.
- Improved customer satisfaction by maintaining a well-stocked and visually appealing frozen department.
Dairy Department Manager
Hy-Vee Inc.
09.2016 - 10.2019
- Ordered and led a high-performing dairy team, boosting sales by 25% annually.
- Built displays, cycle counted, managed employees, priced department.
Education
No Degree - Principles of Retail Operations
Hy-Vee Inc.
Des Moines, Iowa01.2026
Associates degree - Accounting/Finance
Marshalltown Community College
Marshalltown01.2019
Skills
- Leadership
- Adaptability
- Problem Solving
- Time Management
- Attention to Detail
- Communication
- Customer Service
- Data Analysis
- Inventory
- Multitasking and organization
- Customer Service
Accomplishments
- Increased sales by 10% by coaching department managers on new merchandising standards.
- Recruited 3 successful new managers within one year.
- Chosen to be part of a select few to participate in Principles of Retail Operations (PRO).
Certification
Food Safety For Managers Certification
Future Leaders Certificate
Languages
Spanish
Timeline
Store Manager - Manager of Perishables
Hy-Vee Inc.
11.2023 - Current
Gas Station Store Manager
Hy-Vee Inc.
01.2023 - 11.2023
Grocery Manager
Hy-Vee Inc.
02.2022 - 01.2023
Service Manager
Hy-Vee Inc.
03.2021 - 02.2022
Dairy/Frozen Department Manager
Hy-Vee Inc.
10.2019 - 03.2021
Dairy Department Manager
Hy-Vee Inc.
09.2016 - 10.2019
No Degree - Principles of Retail Operations
Hy-Vee Inc.
Associates degree - Accounting/Finance
Marshalltown Community College