Marijke Travers
Bj's Wholesale Club
Warwick
1
Certification
16
years of professional experience
Dynamic professional with extensive experience in retail management. Skilled in employee scheduling, mentoring, and implementing inventory systems. Committed to driving customer satisfaction and optimizing operational efficiency to boost store performance.
Work History
Assistant Store Manager-Perishables
15 Years 8 Months- Implemented inventory management systems to enhance stock accuracy and minimize shrinkage.
- Analyzed sales data to identify trends, driving targeted promotions and merchandising strategies.
- Trained and mentored staff on customer service best practices and sales techniques.
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Coordinated scheduling for team members, optimizing workforce efficiency during peak hours.
- Collaborated with upper management to execute strategic plans that increased store profitability.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Created and maintained safe and secure work environments for employees.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Interviewed, hired, and trained staff associates and to comply with company policies and procedures.
- Increased employee retention, by training staff in effective customer service techniques and product knowledge.
Education
Bachelor of Science - Operations Management
Skills
Problem-solving
Team building and leadership
Hiring and training
Mentoring and coaching
Customer service
Inventory control
Time management
Attention to detail
Customer service oversight
Employee scheduling
Goals and performance
Order management
Certification
CPR Certification, Food Safety Certification
Timeline
Assistant Store Manager-Perishables
Bj's Wholesale Club
10.2010 - 06.2026Read More
Rhode Island College
Bachelor of Science from Operations Management
Read More